Commercial Regional Sales Manager

Position Summary

Paul Davis Restoration, Inc. is a North American organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 320 offices across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at In our business, training of local marketing professionals is critical to the continued success of the Network.

The Commercial Regional Sales Manager, is an outside sales position that will prospect and build new account relationships with commercial accounts while growing and maintaining the existing account base in the property mitigation and restoration industry. Working with Commercial prospects and clients, this leader will implement agreements with new and existing commercial clients in an assigned Regional territory as well as collaborating with offices on local/regional commercial opportunities to expand market share and growth initiatives. The Commercial Regional Sales Manager role relies on maintaining and enhancing revenues and increasing market share for the Paul Davis network of offices, while helping to provide a superior level of service by working closely with Marketing, Operations, and Quality Assurance to support and ensure our offices are delivering on promises and commitments made.

Essential Duties/Responsibilities

Build and secure new commercial accounts, referrals, and existing relationships with key decision makers through leads, cold calling, and sales presentations to maintain/grow the existing account base and expand our market share and revenue percentages

Expand market share and opportunities within a defined list of existing accounts in assigned areas

Communicate with, train, and motivate network offices to understand and support the Business Development department and expand knowledge base of Commercial initiatives

Negotiate and complete MSAs (Master Service Agreements) and FSAs (First Priority Agreements) with local/regional commercial partners

Develop and deliver sales presentations in a professional and effective manner by

Making regular sales calls to develop relationships and follow up on leads

Acting to close opportunities and finalize agreements

Meeting established sales quotas and revenue and growth goals

Responsible for developing business relationships and all commercial opportunities with Multi-Unit Housing, Healthcare, Hospitality, Retail, Commercial Brokers/Carriers, and local/state Government in assigned areas

Responsible for account management which includes dispute resolution, problem avoidance, and compliance with service level agreements

Work with the Business Development team to facilitate service opportunities

Understands the services and products offered by Paul Davis Restoration

Assists in marketing initiatives and communicates regularly with the SVP of Business Development

Analyzes and recommends programs and procedures that are in the best interest of all parties

All other duties as assigned

Competency – Knowledge, Skills and Abilities

Sales experience with demonstrated negotiation and marketing skills

General knowledge of the Insurance industry/claims

Obtains necessary industry trade certifications

High level of initiative, dependability, and self-motivation

Effectively able to communicate both verbally and in writing

Ability to analyze, diffuse and solve problem situations

Knowledge of cost analysis techniques

Ability to make decisions on own and evaluate judgments

Possesses valid driver’s license

Ability to demonstrate initiative, accountability, and leadership

Ability to organize and schedule assignments to meet known priorities and critical work deadlines

Strategic and analytical thinking

Demonstrated attention to detail and communication skills

Ability to influence without authority

Proficient knowledge of Sage Intacct as well as MS Office including Teams, Outlook, Word, Excel,

PowerPoint, One Drive, Share Point and Zoom

Computer literacy

The ability to work under pressure

Exceptional attention to detail

Ability to conceptualize

Self-driven

Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics

Required Education and Experience

College Diploma or Bachelor’s Degree (or equivalent experience)

Sales experience 5+ years a plus

Restoration and or insurance or commercial/ facility sales experience a plus

Physical Requirement

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Must be able to stay in a stationary position up to 100% of the time

The person in this position needs to occasionally move about inside the office to access file

cabinets, office machinery, etc.

Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.

Must be able to observe and perceive information on a computer and documents

Must be able to communicate and converse with customers over the phone

Occasionally will lift up to 20lbs

Ability to safely operate a company vehicle

Work Environment

The employee will be working in a corporate office environment. Most work will be conduct over email, video conferencing, and telephone. The successful person must be productive with minimal supervision.

Travel

This position may require up to 50% travel for vendor sites, business visits as well as for team meetings and trainings.

Reasonable Accommodation For Disability

The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer.

Disclaimer

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

I can perform the essential duties and responsibilities of the job description.

This is a remote position.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results