Bar Collins Greeter

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

Job Specific

Controls Reservation Book, accepts reservations and enters them accurately into the record

Maintains guest history files and uses information to enhance repeat guests experience

Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability

Inspects menus to ensure cleanliness and acceptability

Greets guests in a polite professional manner

Determines guest needs, verifies table availability, assigns appropriate table for seating

Guides guests to appropriate table

Assists guests with seating, and presents menu

Ensures removal of unnecessary place settings at occupied tables

Notifies server of guest seating, and communicates any special needs or requests

Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member

Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard

Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks

Other duties as assigned

General

Promotes and applies teamwork skills at all times

Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

Is polite, friendly, and helpful to guests, management and fellow team members

Executes emergency procedures in accordance with hotel standards

Complies with required safety regulations and procedures

Attends appropriate hotel meetings and training sessions

Maintains cleanliness and excellent condition of equipment and work area

Complies with hotel standards, policies and rules

Recycles whenever possible

Remains current with hotel information and changes

Complies with hotel uniform and grooming standards

Qualifications

Thorough knowledge of restaurant terminology and food service techniques and sanitation standards

Exceptional guest service skills

Excellent management, leadership, communication and organizational skills

Ability to work flexible schedule to include weekends and holidays

R0063918