SCCM Administrator

JCS Solutions LLC (JCS) is seeking an SCCM Administrator. The SCCM Administrator will be responsible for the design, implementation, and day-to-day management of the System Center Configuration Manager (SCCM) infrastructure. The role will involve deploying and managing software applications, updates, and configurations across our organization, ensuring the seamless functioning of IT systems, and optimizing end-user experiences.

Key Responsibilities:

SCCM Infrastructure Management

Design, deploy, and maintain the SCCM infrastructure, including site servers, distribution points, and management consoles.

Configure and optimize SCCM hierarchy settings to ensure efficient software distribution and client management.

Monitor system health, performance, and availability, and promptly address any issues to maintain optimal operations.

Software Deployment and Patch Management:

Manage the deployment of software packages, applications, and updates using SCCM, following established deployment procedures.

Implement and maintain a patch management process to ensure timely updates and security patches for all managed systems.

Endpoint Configuration Management:

Enforce configuration baselines and compliance settings using SCCM to ensure standardization and security across endpoints.

Troubleshoot and remediate client configuration issues to maintain compliance and optimize end-user experiences.

Reporting and Documentation:

Create and maintain comprehensive documentation of SCCM configurations, processes, and deployment procedures.

Generate regular reports on software deployments, compliance status, and system performance for management and stakeholders.

Incident and Problem Management:

Participate in incident and problem resolution related to SCCM infrastructure and client endpoints, providing effective and timely solutions.

Collaborate with other IT teams to troubleshoot and resolve complex technical issues impacting SCCM operations.

Testing and Deployment:

Conduct testing of software deployments and updates in a controlled environment to ensure compatibility and minimize disruptions during production deployment.

Continuous Improvement:

Stay updated on the latest SCCM and related technologies, best practices, and industry trends to suggest and implement process improvements.

Position Requirements:

United States Citizen

Public Trust suitability

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Proven experience as an SCCM Administrator in an enterprise environment.

Proficiency in managing and maintaining SCCM infrastructure components and associated technologies.

Strong knowledge of software deployment methodologies and patch management practices.

Familiarity with configuration management, compliance settings, and endpoint management.

Excellent problem-solving and analytical skills to diagnose and resolve technical issues.

Effective communication skills to interact with team members, stakeholders, and end-users.

Ability to work independently and collaboratively in a team-oriented environment.Desired Requirements:

Microsoft Certified: Endpoint Manager Administrator (SCCM) or equivalent

About JCS Solutions LLC:

JCS Solutions LLC (JCS) is a premier technology firm specializing in enterprise-wide capabilities including cloud and infrastructure solutions, cyber security, digital modernization, next generation technologies enablement, software solutions, and mission support services dedicated to providing the highest quality of services and solutions. Our employees enjoy a work culture that promotes upskilling, innovation, and we've been certified as a Great Place to Work four years in a row!

JCS benefits include 401k retirement plans, paid time off, health insurance, dental insurance, vision insurance, life insurance, long term disability, short term disability, and opportunities for professional development.

It is JCS’ policy to promote equal employment opportunities. All qualified applicants will receive consideration for employment without regard to sex, race, color, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

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