PSP Tech Account Manager

Our client is an IT and digital solutoin company, operating all across Europe. They are currently seeking to hire a skilled PSP Tech Account Manager to join their team in Cyprus

Responsibilities:

• Working with the PaymentIQ / Devcode and other payment aggregators;

• Payment methods/systems integration to PaymentIQ;

• Generate, save, and set up the API key and secret key;

• Routing configuration and changes (cascading);

• Currency exchange configuration;

• Transactions error monitoring and analysis ;

• Transactions problem solving;

• Callbacks setup;

• Configure payment methods for the new markets and brands;

• Communication with payment providers and PaymentIQ with payment related queries;

• Assistance to the different departments with payment related queries;

• Interaction with the onboarding team and the technical team;

• Create and maintain Jira issues;

• Setting the rules for the rotation of payment methods in accordance with the requirements of the customer;

• Preparation of tasks for analytical reports on conversion, and payment processing;

• Testing and monitoring the operation of payment systems together with the team;

• Timely response to force majeure situations;

• The manifestation of activity and independence in the formulation of the problem;

• Responsibility for the assigned tasks.

Requirements:

• 1+ years of experience working with payments at iGaming or at PSP;

• 1+ years of experience working with PaymentIQ / Devcode;

• Work experience with PaymentIQ / Devcode;

• Work experience with Jira;

• Knowledge of integration and customization processes, as well as requirements for payment solution providers;

• Understanding of transactions flow;

• Knowledge of PSP terminology;

• Knowledge in Chrome DevTools;

• Work experience in FinTech;

• Work experience in Gambling;

• English at least intermediate level, Russian language is a plus;

• Strong communication skills.

• Good analytical skills;

• Working with multilingual teams will be beneficial;

• Teamwork skills;

• Modesty, meticulousness and attention to detail;

• Great interest and knowledge of the FinTech industry and its rules.