Scheduler and Case Aide

About the Position

The expected salary ranges on hire are: $57,907 - $80,088

WHO WE ARE

A progressive At-Large Montgomery County Councilmember seeks an individual to serve as Scheduler and Case Aide.

WHO WE ARE LOOKING FOR

The ideal candidate will have strong attention to detail, organizational abilities to track and schedule meeting requests, experience organizing successful events, and a passion for helping residents in Montgomery County. Responsibilities include helping residents with housing, transportation, and other casework needs, following-up with county agencies and scheduling meetings for an active elected official. Other duties may include helping the Chief of Staff organize community pedestrian safety walks and coordination with state partners and other local county leaders.

What You'll Be Doing

Key Responsibilities:

Duties include scheduling and maintaining the Councilmember’s calendar.

researching and responding to inquiries from constituents as one of the lead caseworkers.

facilitating scheduling replies in a timely manner; and representing the Councilmember at public events.

This position requires the ability to exercise sound judgment, courtesy, confidentiality and discretion in responding to phone calls and visitors in a fast-paced environment.

This position requires the ability to attend meetings or perform work at locations outside the office, including some evenings and weekends.

This is a term position. Continued employment in this position is contingent upon renewal of term.

Minimum Qualifications

Experience: One (1) year of progressively responsible experience in legislative/policy research and professional-level experience, preferably on issues about Transportation, Environment, Public Health, Education, Budget, Nonprofits, Public Safety, Zoning, Housing, Recreation, or Planning.

Education: Graduation from an accredited college or university with a Bachelor’s Degree.

Equivalency: An equivalent combination of education and experience may be submitted.

Qualified candidates should submit a Cover Letter, Resume, References, and a One-page Writing Sample when applying for this position.

Preferred Criteria, Interview Preferences

All applicants will be reviewed by OHR for minimum qualifications. Those applicants who meet minimum qualifications will be rated "Qualified," placed on the Eligible List, and may be considered for interview. Employees meeting minimum qualifications who are same grade or higher will be placed on Eligible List as a "Transfer" candidate and may be considered for interview.

The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevancy of training, and experience in the following areas:

Experience prioritizing schedule requests and managing an office calendar.

Experience in setting priorities and organizing work assignments within deadlines;

Demonstrated experience with direct public contact in a busy setting dealing with diverse communities and the ability to communicate tactfully and effectively with people, both orally and in writing.

Experience in working effectively with constituents, community groups, and elected and appointed officials.

Experiencing in providing excellent and strong writing skills.

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.