Responsibilities:
· Responsible for working together to be the best moment in every guest’s day while delivering expertly crafted products
· Follows our customer service commitment (smiling, offering a friendly greeting, learning guests’ names and orders, assuming the best in others, saying thank you) in each interaction
· Actively seeks to recognize, include, appreciate, support and delight our guest
· Uses operational tools and training to develop coffee/product knowledge and helps our guest find their favorites
· Connects guests with events and offers by staying informed about relevant information
· Accurately rings customer orders and follows proper cash handling procedures
· Maintains a calm demeanor during periods of high volume or unusual events
· Contributes to positive team environment
· Follows Starbucks and Peachtree operational policies and procedures including those for cash handling and safety/security
· Maintain a clean and organized workspace
· Provide quality beverages and food products consistently by adhering to all recipe and presentation standards
· Follow health, safety, and sanitation guidelines for all products and equipment
· Maintain regular and punctual attendance
Job Qualifications and Required Skills
· No previous experience required
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Ability to engage and effectively communicate with our guest
Available to perform many different tasks within the store during each shift
Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
Ability to work with speed and efficiency