Business Process and Application Support Executive

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Main responsibilities

Assist in analyzing business processes and identify areas for improvement.

Participate in collaboration with different teams to understand requirements and objectives.

Assist in drafting business processes and obtain approval on process changes

Assist in identifying opportunities for automating tasks and processes.

Assist in optimizing the use of tools and technologies to enhance process efficiency.

Assist in updating the Organizational Chart and Functional Description

Assist in maintaining and updating GIMS SharePoint site.

Ensure deliveries are on time

Assist other team members

Accountabilities

The success in filling the position will be measured against:

Ability to analyze complex processes and identify areas for improvement.

Proactively identify issues and develop effective solutions.

Clearly convey information and ideas to individuals and groups.

Work effectively with others to achieve common goals.

Adjust to changing priorities and work effectively in a dynamic environment.

Ability to maintain up to date records of activities defined in main responsibility

Timely reporting to Manager, Business Process and Application Support

Initiative to take on additional responsibility

Initiative taken to improve work processes and reports

Qualifications

Mandatory requirements

Bachelor’s degree/Diploma in Business Administration, Operations Management, or a related field.

1 - 3 years of experience in business process analysis, process improvement, or a related role.

Strong analytical and problem-solving skills.

Proficiency in process modelling and analysis tools (e.g., BPMN, Visio).

Excellent communication and interpersonal skills.

Ability to work collaboratively with cross-functional teams.

Detail-oriented with strong organizational skills.

Appreciation of Shipping Industry

Proper aptitude when working within a team and individually.

Knowledge of Microsoft 365 application, such as SharePoint, Visio, Power Automate, Power Apps

Good Computer Skills.

Good Communication Skills.

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JOBREQ_9106