Engineer Sr Analyst - - MUMBAI

The Engineer Sr Analyst is an intermediate level position responsible for a variety of operations activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. Support of the existing application performance monitoring estate or future tracing infrastructure is the key function of this job role.

Responsibilities:

Support the current APM estate, primarily but not limited to AppDynamics product components.

Roll out enhancements to the APM estate as identified by the operations and engineering teams.

Exhibit strong initiative and self-starting skills to advance Jiras, raise vendor support cases, and carry incidents or cases to completion.

Contribute to the budgetary requirement definition for assigned product area, develop functional specifications, and create project plans and software release schedules

Partner with business and development teams to identify engineering requirements and assist in defining application and system requirements and processes and maintain engineering relationships with the end user/client

Ensure requirements/tasks from technology departments and/or end users are communicated to stakeholders

Provide solutions and processes in accordance with audit initiatives and requirements and consult with Business Information Security officers (BISOs) and TISOs

Exhibit in-depth understanding of engineering concepts and principles

Assist with training activities and mentor junior team members

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

5-8 years of relevant experience in an Engineering role

Experience working in Financial Services or a large complex and/or global environment

Project Management experience

Consistently demonstrates clear and concise written and verbal communication

Ability to work directly with APM stakeholders such as in requirements definition or in triage/support cases

Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices

Demonstrated analytic/diagnostic skills

Ability to work in a matrix environment and partner with virtual teams

Ability to work independently, prioritize, and take ownership of various parts of a project or initiative

Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements

Proven track record of operational process change and improvement

Education:

Bachelor’s degree/University degree or equivalent experience

Job Family Group: Technology

Job Family:Systems & Engineering

Time Type:Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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