Administrative Assistant

Company Description

Your team and working environment:

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Reporting to the Director of Engineering, responsibilities and essential job functions include but are not limited to the following:

Responsibilities

Consistently offer professional, friendly and engaging service

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards

Able to maintain financial checkbook and accurately close month end

Handle Guest concerns and react quickly, logging and notifying the proper areas

Maintain inventory and warehouse

Actively participate in daily briefing, and department meetings

Ensure staff is informed daily about priorities in their section

Follow departmental policies and procedures

Report necessary maintenance items

Follow all safety and sanitation policies

Other duties as assigned

What is in it for you:

Paid time off

Medical, Dental and Vision Insurance, 401K

Complimentary shift meal

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies and Educational Assistance for further development

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Proficient in English (verbal & written) essential

Able to communicate effectively to staff

Proven training skills

Experience with hotel Property Management System an asset

Strong organizational and communication skills

Ability to evaluate and select among alternative courses of action quickly and accurately

Work well in stressful, high-pressure situations

Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest

Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision

Physical Demands

This position requires:

Constant standing and walking throughout shift

Occasional lifting and carrying up to 30 lbs

Occasional kneeling, pushing, pulling, lifting

Occasional ascending or descending stairs and ramps

Required Education and Experience

High school diploma or equivalent preferred

Minimum 2 year experience in a clerical capacity in a hotel Engineering environment

Additional Information

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V