Customer Service Agent

Do you have experience in Customer Service?

Are you looking for a new job opportunity to develop your career?

In this role, you will be a part of the Customer Support team focusing on enhancing the client experience through offering high quality assistance and support.

Responsibilities:

Dealing directly with clients queries over chat system, calls and e-mails

Stay up-to-date with the products and services in order to provide accurate information to customers

Process incoming and outgoing customer payments in a timely manner

Verify customer and validate any documentation received for KYC purposes

Working closely with the Risk Team whenever is needed

Requirements:

Native in Greek is a must

Fluent in English

BA Degree in Business Administration or any other related field

Previous experience in a similar role and especially in the gaming industry will be considered as advantage

Computer literate

Communication skills

Willing to work on shifts 5 days per week (weekends included)

Package and Benefits:

Salary depends on experience: 17000 - 19500 EUR Gross/ Year

13th salary

Medical Insurance

Provident Fund

Work from Home schedule for afternoon and Night shifts

About the Company:

Betting Company established for fifteen years with a people-oriented culture and more than 130 employees.

For more information or to apply for this job opportunity, please send your CV to