Quality Associate- Quality Operations

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Summary:

Reporting to the Manager of Quality Assurance, the QA Associate – Quality Operations provides guidance and direction to daily Quality and Production activities to maintain compliance with corporate and regulatory requirements.

Primary Duties and Responsibilities:

Provides direction and guidance to daily QA and Production activities

Audits production batch records throughout the packaging process for accuracy and compliance

Conducts final audit prior to submitting to Product Release

Performs serialization activities, including but not limited to sending print, releasing, suspending, and cloning a work order to support production needs

Verifies and corrects non-controlled product and packaging component discrepancies within the applicable systems

Ensures applicable deviations and supporting documentation is provided in the batch record

Performs Quality in-process checks as needed

Performs Specific Gravity testing and TOC analysis

Performs Cleaning Validation swabbing upon the request of the Stability department

Creates, Reviews and Updates WIs and SOPs applicable to daily activities

Escalates non-conformance issues during the production process to management and leads the root cause analysis of quality incidents, participates in investigation discussions, and drafts

Unplanned Deviations prior to submitting it for management review

Actively engages in all technical training, as well as compliance and other training required as a member of the quality team

Works in partnership with supporting areas (Sampling, Label and Documentation, Production, Warehouse) to resolve issues and improve processes by participating in continuous improvement activities to increase efficiency and team member engagement in the production area

Participates on the site internal audit team representing QA Production. Adheres to all cGMP, safety regulations, and understands SOP's

Performs all other duties as assigned

Required Skills and Qualifications:

Requires completion of a high school diploma, general education degree (GED) or equivalent combination of experience and education

Requires five or more (5+) years of equivalent work experience

Familiar with quality assurance concepts, practices and procedures in packaging of pharmaceuticals

Ability to read and understand the English language for the purpose of reading documents, product labels and instructions

Must have good written skills for the purpose of accurately completing compliance documentation for production runs

In-depth knowledge of the function and basic problem-solving capabilities for the purpose of troubleshooting issues during production activities

Must possess basic mathematical skills

Strong interpersonal skills; ability to develop and maintain cooperative working relationships with others

Strong organizational skills as well as detail oriented

Ability to use good judgement in order to carry out detailed instructions

Ability to work independently and handle a variety of tasks simultaneously

Good verbal and written communication skills

Computer literate with ERP Systems, Microsoft Office (Outlook, Word, Excel) and computer-based training

Work Environment:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

The noise level in the warehouse is generally noisy

Physical and Mental Requirements:

The physical demands described here are representative of those that must be met by team member to successfully perform the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Physical activity requiring reaching, bending, kneeling, stooping, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing

Ability to lift up to 50 lbs. with assistance

Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus

Team Member is frequently required to stand, walk (or otherwise be mobile)

Ability to deal with stressful situations as they arise

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated CompaniesAffiliated Companies: Amerisource Health Services, LLC

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