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Contractor

Company:
HCL Technologies
Location:
Seattle, WA
Posted:
September 19, 2024
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Description:

Requisition Number

1444430BR

Job

Technical Manager

Experience

9-11 Years

Job Family

Program/Delivery/Capability Management

Job Description (Posting).

D365 CRM Technical Project Manager (Redmond, WA)

Should have both technical (D365, Power Platform) and Project Management experience

Worked on at least two large end-to-end D365 CE or Power Apps - Model Driven implementation

Good understanding of D365 CE business processes and configurations.

Lead functional workshops with customers, document requirements, and design appropriate solutions

Help customers define and document processes when there are no processes in place

Assist technical consultants with architecting D365 CRM or xRM system, related customizations, and reports to model the client’s organizational processes

Create and lead on functional and solution design and specification documents

Create detailed project scope documents for the customer, which includes both estimates for the tasks that will be completed and the project schedule in Microsoft Project

Lead and deliver internal sessions on best practices and new functionality and features

Advise customers on best practices for CRM processes and user interface components

Build project timelines, estimate of level of effort, manage milestones, and course correct projects to maintain schedule

Working experience in using Agile best practices/Scrum/Azure Dev Ops.

Define acceptance criteria and partner with engineering to ensure that features align with requirements

Drive User Acceptance Testing with key stakeholders

Provide regular updates to stakeholders on projects

Partner with business teams to ensure that appropriate change management plans exist for the release of larger features

Orchestrate planning, communications, testing, and stakeholder management across multiple teams.

Verify that solutions implemented capture the benefits identified during planning.

Provide guidance to tier 1 tool support personnel, and assist in the management of internal vendor support team

Serve as an escalation point during outages or investigations

Work with leadership to understand broader strategies for technology and ensure that solutions implemented follow best practices and contribute to long term vision for organization.

Good knowledge in compliances - data, accessibility, UI/UX, Security

Experience working with Offshore team

Minimum Six years' experience in D365 CE or Power platform technologies

Excellent communication skills.

Qualification

B-Tech

No. of Positions

1

Skill (Primary)

Microsoft Dynamics (APPS)-Finance & Operations-Technical-MsD-Dynamics 365 Application Sec & Hardening

Employee Group

Contract

Entity

CSW

Expected Date of Closure

13-Aug-2024

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