Representative, Collection

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

Overview of the role

The Collection Representative will be responsible for a portfolio of accounts receivable and for reconciling, investigating and resolving all outstanding invoices.

Salary ranges from $46135 to $60 580*** offers will vary commensurate with experience, education, skills, and training

How you will make contributions that matter:

Manage the collection process of a given portfolio;

Perform weekly analysis of payment agreements and investigation of all outstanding invoices and deductions;

Resolve payment discrepancies within the required time frame;

Document daily activities in the system;

Ensure compliance with credit limits and management of pending orders;

Initiate and respond to external and internal customer account inquiries;

Reconcile accounts and prepare requests for deferrals, write-offs and credit notes;

Apply and comply with existing policies and procedures;

Prepare all documentation relating to deductions;

Perform all other related tasks.

You are best suited for the role if you have the following qualifications:

College diploma or technical diploma in accounting or equivalent;

5 years of experience in a credit/commercial collection (B2B) environment;

Bilingualism (French and English) in speaking and writing is essential;

Very good knowledge of the Office suite, knowledge of Maestro (asset);

Strong interpersonal, negotiation, communication and customer service skills;

Strong analytical, organizational and attention to detail skills;

Ability to solve problems;

Ability to adapt in a context of change.

We support and care for our employees and their families by providing:

Competitive salaries

Advantageous corporate agreements

Full range of group insurance benefits

Group retirement pension plan with employer contribution

Purchase option of company stocks

Group RRSP

Health and wellness program in the workplace

Assistance program for employees and their families

Saputo products at a discounted price

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

This year, Saputo is celebrating 70 years of passion and craftsmanship!

In Canada, Saputo is a leading cheese manufacturer and fluid milk and cream processor, with a portfolio of well-loved brands such as Dairyland, Armstrong, Neilson, Alexis de Portneuf, and many more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

The material contained herein is provided for informational purposes only. All open jobs offered by Saputo Inc. and all companies, corporations, partnerships, limited partnerships and other entities controlled by Saputo Inc. (collectively, “Saputo”) on Saputo's web site are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a Saputo subsidiary, office or department, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the accuracy or completeness of the information contained on this site or in any referenced links. While Saputo attempts to update this site on a timely basis, the information is effective only as of the time and date of posting. Strict confidentiality will be observed at all times. Saputo is an equal opportunity employer. The information on this site is for information purposes only and is not intended to be relied upon with legal consequence.

Saputo welcomes and encourages applications from people with disabilities. Accommodations may be available upon request for candidates taking part in all aspects of the selection process.

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