Customer Service Representative/ Dispatch

$20.00 to $23.00 per hour.

Monday-Friday 8:00am to 5:00pm

Job Summary: Answer phones, take orders from customers, prepare proposals as need. Work in conjunction with dispatch/operations. Always looking to offer assistance as needed in order to help maintain a smooth flow of the Companyâ s business. Customer is always right and we are here to provide the best customer service experience.

JOB DUTIES:

· Assign Daily Stop to Stop Routes

· Handle Driver Problems

· Answer telephone â direct phone calls

· General assistance as needed

· Customer service as needed

· Order taking as needed

· Process driversâ daily paperwork

· Any additional duties as assigned by management

SKILLS:

· Navigational Skills â Must have general knowledge of the Greater Los Angeles Metropolitan Area freeway system. Must understand Google Maps and have GPS experience.

· Communication skills (verbal and written) â ability to convey meaning and obtain understanding

· Communication skills â Bilingual

· Organizational skills â ability to group work and resources in relation to the work being done, prioritizing, and scheduling.

· People skills â ability to effectively relate to customers and employees in all organizational levels, being sensitive to their needs

· Conceptual skills â ability to see entire operation objectives ensuring that individual programs work within the framework of the companyâ s objectives

· Customer relations â ability to relate to customers with an attitude of friendliness while conveying confidence in the companyâ s professionalism

If you are the dispatcher/customer service representative we are looking for do not miss out on this great opportunity. Please submit your resume via Indeed.com or contact the recruiting department directly at 844-GO PTS JOBS/ . JOB ID#755Admin

High School Diploma or Equivalent.

Great Customer Service Skills

At least 1 year of Administrative assistant experience.

Positive Attitude under Stress Conditions

The candidate must possess excellent written, verbal, organizational and leadership skills and possess strong customer service skills

Computer skills are required and will train on the location's software

We offer Competitive Wages:

Medical, Dental and Vision Insurance Offered after 60 days of employment.

401K Available

Weekly Pay (Direct Deposit option)

Six Paid Holidays

Sick Pay

If you are the DOT Compliance Clerk we are looking for, do not miss out on this Great Opportunity! Please submit your resume directly to or contact the Safety/Compliance Department directly at ext. 110