Management Analyst

Summary

This position is located in the Veteran Readiness and Employment (VR&E) division at the Atlanta Regional Office (RO). The VR&E Officer is responsible for all VR&E operations within the purview of the regional office. The efficiency with which the Management and Program Analyst carries out his/her duties directly impacts the ability of the VR&E Officer to provide the complete range of Vocational Rehabilitation and Employment services.

This job is open to

Clarification from the agency

This vacancy announcement is open ONLY to current, permanent Veterans Benefits Administration employees and current/former VA employees who are CTAP eligible. Are you an current employee of the Veterans Benefits Administration or CTAP eligible?

Duties

Major duties and responsibilities include, but are not limited to:

The Management Analyst (MA) is directly responsible to the VR&E Officer in several key areas. The MA serves as senior advisor to the administrative staff which is supervised by the Assistant VR&E Officer; is responsible for assisting the VR&E Chief and his subordinate managers/supervisors by performing in depth mission, process, and administrative systems analyses; serves as a project manager; and carries out a complete range of senior administrative support.

Coordinates the work of the "support staff" to the end that the manager is free from administrative details and able to concentrate totally on mission management. This includes administrative/program outreach to VR&E personnel in the out-based locations in Augusta, Columbus, Savannah, Tifton, Kennesaw State University, Fort Moore, Fort Eisenhower, Fort Stewart, and Robins Air Force Base. While this does not entail staff supervision, it does require the services of a recognized and proven expert in successful administrative management in a VBA business line.

The manager to whom the MA reports (VR&E Officer) serves as VR&E's Contract Officer Representative for the purview of the regional office across Georgia. The MA is responsible for providing administrative/technical support to the manager in this endeavor. This MA assists with establishing and monitoring contracts into the case management system and assists in contract monitoring and all other necessary actions.

Initiates, directs, coordinates, and conducts studies involving realignment of services, changes in organizational structure and methods of operations to promote efficiency and productivity. This includes conducting in-depth studies on the progress/effectiveness of the four major processes in the VR&E Program (personal contact, outreach, entitlement determinations, and employment placements). Results of those studies must be effectively reduced to written technical reports with accurate information and sound advice/recommendations for ensuring compliance with VBA standards for addressing the rehabilitation to employment needs of America's Veterans and their qualified beneficiaries. These reports must present viable solutions to problems in the areas of hands-on customer service, work flow, case management, staffing utilization, as well as the proper use of available resources. After review and acceptance by local VR&E management, these reports may be used by top station management in making decisions that have significant impact on business line operations. Work Schedule: Full-time, Monday through Friday 8:00AM - 4:30PM

Telework: Available as determined by agency policy.

Position Description/PD#: Management Analyst; 41895-O (GS-12)

Relocation/Recruitment Incentives: Not authorized

Bargaining Unit Position: No

Financial Disclosure Report: Not required

Requirements

Conditions of Employment

You must be a U.S. Citizen to apply for this job

Selective Service Registration is required for males born after 12/31/1959

You may be required to serve a probationary period

Subject to background/security investigation

Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/30/2024.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. To support your claim of time in grade, you must submit your most recent appointment, promotion, or within grade increase SF-50 (not an award or general adjustment SF-50). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility.

You may qualify based on your experience as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Specialized experience includes basic qualitative and quantitative techniques to analyze, evaluate, and measure the effectiveness and efficiency of organizational operations. Specialized experience also includes skill in applying communication techniques sufficient to present plans and proposals convincingly. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary although some slight physical effort may be required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at .

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), for more information.

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about CTAP eligibility is on OPM's Career Transition Resources website at .

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the document.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

You will be rated on the following competencies based on your application for this position:

WRITING COMMUNICATION: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience.

DECISION MAKING: Specifies goals and obstacles to achieving those goals generation generated alternatives considers risk and evaluates and choose the best alternative in order to make a determination draw conclusions or solve a problem.

FLEXIBILITY: Is open to change and new information adapts behavior or work methods in response to new information changing conditions or unexpected obstacles effectively deals with uncertainty.

SELF MANAGEMENT: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

ORAL COMMUNICATION: Expresses ideas and facts to individuals or groups effectively; makes clear and convincing oral presentations; listens to others; facilitates an open exchange of ideas. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

Resume

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

Cover Letter

DD-214/ Statement of Service

Disability Letter (Schedule A)

Disability Letter (VA)

Other (1)

Other (2)

PCS Orders

Performance Appraisal

Professional Certification

Proof of Marriage Status

Resume

Separation Notice (RIF)

SF-15

SF-50/ Notification of Personnel Action

Transcript

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

Most recent SF-50 if you are a current or former Federal employee

An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade

Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.

Examples of appropriate SF-50's include:

Within grade increases at the highest grade held; or

Promotions with an effective date more than one year old; or

SF-50's at the highest grade held with an effective date more than one year old." Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.