Program Support Specialist

Summary

This position is located in the Office of the Chairman and serves as a Program Support Specialist to the Chairman, who directs the Commission and its operating programs. The work requires analytical ability, judgment, discretion, and comprehensive knowledge of a substantial body of administrative, technical, and specialized program principles, concepts, methods, policies, and objectives.

This job is open to

Duties

The following are the duties of this position at the full performance level (GS-13). You will have the opportunity to learn to perform all these duties and will receive training to help you grow in this position.

Provides administrative support of a substantive nature to facilitate program management to the Office of the Chairman.

Discusses a wide range of sensitive and non-sensitive issues with the Chairman and diverse individuals, groups, and organizations having business dealings with the Commission.

Develops specialized memoranda, documents, and reports for management review and provides detailed feedback and analysis on materials prepared for the Chairman and office staff.

Responds to program inquiries and/or resolves problems and issues based upon a thorough knowledge of established policies, rules, and regulations. Collects, evaluates, and performs extensive research before referring inquiries to the Chairman.

Recommends policies, procedures, and practices to manage the office's operating programs. Advises the Chairman on obtaining additional staff to manage projects and on human resources policies and procedures to accomplish this task.

Administers the Chairman's budget operations and independently develops budget formulations projections.

Manages program functions such as travel, maintaining the office calendar, and scheduling and arranging meetings and conferences. Attends meetings with the Chairman as required.

Plans, obtains, and directs the full range of the office's program support and related services, e.g., telephones, equipment, supplies, purchasing, etc.

Requirements

Conditions of Employment

Must be a U.S. Citizen

A 1-year probationary period may is required (unless already completed)

Must be able to obtain and maintain a background investigation.

Complete a to determine your suitability for Federal employment, at the time requested by the agency.

If you are a male applicant born after December 31, 1959, certify that you have registered with the or are exempt from having to do so.

Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.

FMC participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees.

Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form . Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.

May be required to obtain and use a government-issued charge card for business-related travel.

May be required to file a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on. In addition to the above requirements, Status Candidates must meet the following by the close of the announcement:

Forthe GS-11 grade level: You must have been at the GS-09for 52 weeks (time-in-grade requirement).

For the GS-12 grade level: You must have been at the GS-11for 52 weeks (time-in-grade requirement). To preview questions click .

Qualifications

You must meet the following requirements by the closing date of this announcement:

For the GS-11: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes analyzing internal office workflow and establishing procedures to improve effectiveness and efficiency of operations; coordinating and scheduling appointments, meetings, telephone calls, conference space and travel for others; determining the nature of inquiries and providing guidance on organizational policy and programs; and providing recommendations to identified conflicts and competing interests within the office to ensure the agency's continuous success.

OR

Have successfully completed a Ph.D. or equivalent doctoral degree; or three (3) full years of progressively higher-level graduate education leading to such a degree; or an LL.M., if related.

OR

Have a combination of experience and education as described above.

For the GS-12: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09grade level in the Federal service. Specialized experience for this position includes administering budget operations and developing budget formulation projections; drafting specialized memoranda, documents, and reports for management review; providing guidance, training, and instruction regarding administrative procedures and policies; and reviewing written work products of program offices for grammar, spelling, and adherence to guidelines.

The experience may have been gained in the public sector, private sector, or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.

It is your responsibility to ensure your resume states complete information for each job entry. To ensure full credit for your work experience, please indicate dates of employment by month/year (MM/YYYY), and indicate number of hours worked per week, on your resume. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position.

Education

Please refer to the Qualifications section for additional information.

REQUIRED EDUCATION DOCUMENTATION

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to page.

If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the .

Additional information

We may select from this announcement or any other source to fill one or more vacancies.

We may fill like positions within 12 months of the close of the announcement.

Federal employees are required to adhere to the .

This is a non-bargaining unit position. Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency-Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency-Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency-Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:

If you are requesting a reasonable accommodation to the USA Hire Competency-Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here:

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications in this vacancy announcement. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume will result in a "not qualified" determination.

Rating: Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. Subject matter expert(s) may evaluate your resume to determine your technical qualifications for this position based on the specialized experience (under the qualifications section) and the competencies listed below:

Attention to Detail

Customer Service

Decision Making

Flexibility

Integrity/Honesty

Interpersonal Skills

Learning

Oral Communication

Organizational Awareness

Planning and Evaluating

Reading Comprehension

Reasoning

Self-Management

Stress Tolerance

Teamwork

Written Communication

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency-Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency-Based Assessments, if you received the link after the close of the announcement.

To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview. We will not reimburse costs related to the interview such as travel to and from the interview site. If selected for an interview, you may be required to take additional assessments.

If you are a displaced or surplus Federal employee (eligible for the ), you must score an 80 or better to receive special selection priority.

Required Documents

A complete application includes 1. A resume, 2. Vacancyquestion responses (eligibilities and occupational questionnaire), and 3.Submission of any required documents (below). Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or will not receive the special consideration for which you may be eligible).

All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)

CURRENT AND FORMER FEDERAL EMPLOYEES

SF-50: Submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status that reflects the following:

The position occupied block on the SF-50 should show a 1 and your "tenure" block should show a 1 or 2.

Highest grade held on a permanent basis

If you currently hold or previously held a General Schedule (GS) or equivalent position within the last 12 months and are applying for a position advertised at a higher grade level, you MUST submit a SF-50 that shows you have held the next lower GS grade level or equivalent for at least one year:

SF-50s that have an effective date within the past year may not clearly show you meet the one-year time-in-grade requirement

Within-Grade/Rate-Increase (WGI/WRI) SF-50s OR SF-50s that have an effective date outside the past year demonstrate you meet the time-in-grade requirements

Non-Competitive: Submit a copy of your SF-50 the reflects your current grade level and promotion potential.

Award SF-50s will not be accepted. Veterans Recruitment Appointment (VRA): If you are currently on a VRA, submit a copy of an SF-50 showing that. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.

CAREER TRANSITION ASSISTANCE PLAN (CTAP) or INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION

These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. If you are a displaced or surplus Federal employee, you must submit the following documents:

To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility including:

Agency notice,

SF-50 that reflects current grade,

SF-50 that reflect full performance level of the position, and

Your performance appraisal which must reflect "full successful" or equivalent).

Displaced District of Columbia Government, Department of Corrections employees will be eligible for priority consideration and competitive appointment (Public Law 105-274). Eligible candidates are not restricted by geographic location or grade level in jobs for which they apply. Documentary evidence is the same as stated above. VETERANS EMPLOYMENT OPPORTUNITIES ACT (VEOA)

If you are applying under the, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation (such as a statement of service) from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge.

Ten-point preference eligibles must also submit an, along with the required documentation listed on the back of the SF-15 form.

SPECIAL HIRING AUTHORITIES DOCUMENTATION

If you are applying under a special hiring authority (such as:, ), submit a copy of proof of your eligibility.

Schedule A, Persons with Disabilities Appointment: Schedule A letter from a physician, local, state or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u).

Certain Family Members Eligible under E.O. 12721: Your most recent non-award SF-50 and performance appraisal.

Certain Military Spouses Eligible under E.O. 13473: Permanent Change of Station (PCS) orders, that lists you as authorized to accompany the Military member to the new duty permanent station; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage). EDUCATION DOCUMENTATION: Please refer to the Education section for additional information.