Administrative Assistant

Are you looking for a fulfilling and rewarding full-time Administrative opportunity? Do you love helping people while working as part of a collaborative team that supports the individuals we serve?

Our ICS Raleigh office is seeking an Administrative Assistant to join our team.

Work Schedule is : Monday-Friday 8:30 AM - 5:00 PM

What You’ll Do

The ideal candidate will represent the company in a professional manner and ensure that administrative support is running smoothly and orderly. The Administrative Assistant is responsible for supporting the program with administrative and billing functions. The incumbent works with program and finance staff on billing revenue and following up on claims until they are paid or otherwise adjusted and are no longer included in the AR balance.

Essential Job Functions:

Navigates the electronic health record to ensure that billing items are accurate and billable.

Enters new client data into the electronic health record.

Enters and monitors authorization expiration dates in weekly tracker, verifies information in the MCO electronic health record system, verifies eligibility check in NC Tracks, etc.

Facilitates efficient business operations including scheduling, communicating with staff, faxing, scanning, etc. Provides additional trainings when deemed necessary.

Complies with all corporate policies and procedures, HIPAA guidelines, DBHDS rules Medicaid/Medicare federal guidelines.

Provides administrative support to clinical staff including filing, communicating via phone, scheduling, taking minutes, order supplies, etc.

Ensures that incoming and outgoing mail is logged daily and is distributed to recipients.

Responsible for human resources related duties such as new hire processing/orientation and maintaining licensure regulated employee files while keeping track of staff training needs.

Minimum Qualifications:

High School diploma or equivalent appropriately accredited by the appropriate state department of education, AAS degree in Business Administration or related field from a college or university accredited by an entity approved by USDOE or CHEA preferred.

Preferred at least two years’ experience with Medicaid, Medicare, private insurance and Community Service Board (CSB)/Managed Care Organization (MCO) billing.

Proficient in interpreting Explanation of Benefits (EOB).

Strong knowledge of Microsoft Office Word, Excel and Outlook.

Have a valid North Carolina driver’s license, good driving record and insurability is required.

Must have reliable transportation that will allow movement throughout the program delivery area.

Being part of our team means we value and encourage your personal growth and development. You’ll earn a competitive hourly wage based on your experience plus paid training. We also offer benefits to those regularly working 30 hours or more per week.

Our benefits include:

Paid time off and paid holidays

Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)

Life Insurance, Disability Insurance and more

403(b) Retirement Plan

Employee Assistance Program and Legal services, when needed

Lots of Merchant Discounts to improve your purchasing power!

What We’re Looking For

To join our team, you must have a willingness to work Monday – Friday from 8:30am – 5:00pm. We require a minimum of a High School Diploma or GED coupled with excellent customer service, communication skills, and intermediate to advanced knowledge of Microsoft Office applications. You must also be willing to take and successfully pass a criminal background check.

If you’re kind-hearted and compassionate and seek a rewarding career opportunity with a purpose, then please apply now at our website: OR by sending your resume to: .

About Easterseals UCP NC & VA

We are an Equal Opportunity Employer dedicated to helping children & adults with intellectual/developmental disabilities, mental illness & substance use challenges live their best possible lives. Each year, our 2600 employees provide more than 10 million hours of service to 40,000 individuals & families in 11,000 home & community locations. We are striving to build an inclusive, diverse, equitable, authentic & learning (IDEAL) organization.

We believe in a diverse and inclusive culture that leverages unique strengths, perspectives and viewpoints of its workforce can and will advance our just cause, while building a healthy, sustainable organization. That’s why we listen, seek to understand and act to make our organization a safe place for individuals to be their authentic selves.

Applicants of all abilities are encouraged to apply!