CoE Specialist- Business & Process Analyst

Job Purpose

The purpose of this role is that Centre of Excellence Specialist oversees the implementation of business analysis standards and practices. The role includes enhancing company-wide business analysis procedures, ensuring high-quality deliverables, promoting best practices, coordinating professional communities, managing tools and resources for business analysis, and monitoring the continuous improvement of business analysts' performance.

Job Responsibilities

Contribute to institutionalizing of bank wide practices that pertain to Business Analysis/Process Engineering roles by focusing on assigned projects, squads and business areas.

Perform guided research and maturing of methods based on trends, best practices and continuous improvement.

Improve consistency and high-quality business analysis/process engineering artefacts and review deliverables for quality and alignment to methods & standards.

Drive adoption of business analyst/process engineering gold standard services and capabilities within assigned projects, squads or business areas.

Provide input into formulated training curricula, certifications, competency assessments, and practices for knowledge sharing.

Schedule and conduct skills assessments, create learning paths and report assessment results and skills levels to management and individuals.

Guide, coach and orientate Business Analysts/Process Engineers recruits on squads/projects to ensure adoption and consistent application of business analysis/process engineering standards, methods, tools and techniques to ensure standardized, high-quality deliverables.

Schedule, plan and execute communities of practice including impacts from other delivery disciplines.

Execute follow-up meetings and conduct surveys on the level of engagement, training needs and engage in gap closure activities to ensure alignment of practices and promote business analysis/process engineering in the business and delivery environment.

Manage business aspects of tools related to Business Analysis/Process Engineers practices including participating in proof of concept tests on toolsets, compiling business cases to motivate investment in new tools and ongoing business ownership.

Analyse, compile and report on interventions with Business Analysts/Process Engineers on projects, squads and business as usual and track progress on continuous improvement.

Contribute to performance reviews of the Business Analysts/Process Engineers.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Advanced Diplomas/National 1st Degrees

Preferred Qualification

BCom / Related bachelor’s degree

CPBA or ADBA form FTI

BA diploma

SAFe is preferable

Preferred Certifications

National certificate in business analysis,

Certified business process professional

Minimum Experience Level

8+ years solid BA experience

Type of Exposure

BABOK

Agile extension

Technical / Professional Knowledge

Process management Principles

Employee training/development

Diversity management

Global business analysis Trend

Organisation Change Management

Management information and reporting principles, tools and mechanisms

Strategic planning

Technical skills

business consulting and facilitation skills

Agile Concepts