Network Administrator

FutreFutrend Technology Inc. has an opening for an experienced System Administrator to join our team of industry leading professionals supporting one of our Customers in the Federal Government. This role will support Voice over IP (VoIP) solutions and Mobile Device Management (MDM) platform administration.

This is a remote position with occassional travel to the client site.

About Futrend:

FUTREND is an ISO 9001:2015 certified CMMI III appraised company, dedicated to improving efficiency and effectiveness by leveraging Information Technology and its application in support of business operations. FUTREND helps both government agencies and commercial organizations to solve their complex business problems. FUTREND provides unsurpassed value in three core competencies: Healthcare IT, Federal Financial Management, and Professional Services. FUTREND has a long history of delivering value-added professional services to our clients.

Futrend offers a competitive salary and excellent benefits package.

Roles & Responsibilities

Provide Administration and Support to the following:

Provide Support and Administration to Zebra Phones

PTT Pro Administration

Responsible for application settings and user integration

WFC Voice Administration

Responsible for all CUCM and Rauland SIP address management and integration into the mobile app.

MDM Configuration and Management

Provide support to applications that require MDM configuration and management settings.

Ivanti/MobileIron MDM

Tier II MDM Admin and SME. Also, the primary POC is for coordinating with CIT MDM Admins.

Mobile Application Testing and Deployment

Testing and deployment of mobile applications for both Android and iOS devices.

Telehealth Support

Front-end support for Andor Telehealth and the MDM side.

BigFix Admin – Software Package Development

Development of custom BigFix packages for software deployments.

SCSU Camera Support

Vendor coordination and hardware access

ICU Camera Support

Vendor coordination and hardware access

Patient Call/RTLS

Management of the new RTLS mobile application as part of the whole patient call systems

Vendor Coordination

Adhoc vendor coordination is needed for the above-listed tasks and responsibilities.

Sunrise Mobile

Mobile support of the Sunrise Mobile (CRIS) app

AdHoc IT requests and special projects

Main POC for Zebra

POC and SME for Zebra tablet devices

Primary iOS SME

AD Cleanup

Responsible for performing a clean-up of all orphaned systems bi-annually.

JOB REQUIREMENTS

Minimum Qualifications:

U.S. Citizen with the ability to pass background check and obtain Public Trust Clearance

5-7 years of experience in providing technical support in a VOIP environment

Telephony SME

VoIP SME for DCRI

Excellent communication skills with strong attention to detail

Excellent time management and organization skills

Bachelor’s degree from an accredited college or university with a relevant major (Computer Science, Information Technology)

Futrend Technology, Inc. uses E-Verify to validate all new hires' ability to legally work in the United States. Futrend Technology, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, genetic information, disability, veteran status, or any other characteristic protected by law.

Futrend is a VEEVRA Federal Contractor