SEO Account Manager

Nexus Marketing, founded in 2014, is a content marketing and search engine optimization (SEO) agency dedicated to helping mission-driven businesses market their products, software and services to nonprofit organizations, schools, faith-based organizations, associations, and universities.

Our team is full of smart, hard-working, and kind individuals who find the intersection of nonprofits and digital marketing exciting!

On the weekends, you’ll find us hiking in the mountains, playing dungeons and dragons with a group of friends, or getting immersed in a new book. As a growing agency, every team member plays a huge role in our continued success and our clients' happiness.

Want to meet a few team members? Click here or on the image below to view a video we put together about Nexus culture.

About the Role

We're looking to hire 1-2 team members based in or relocating to Atlanta to join our team as SEO Account Managers.

This is a perfect role for someone who is early in their career and has previous agency or marketing experience. We’re looking to hire candidates who have 2-3 years experience, an interest in the mission-driven sector, background in digital marketing /SEO, and a love of presenting / client engagement.

You’ll be responsible for managing multiple client accounts at our business, analyzing SEO data and providing insights, leading the account team, and growing our existing relationships with our clients through value add consulting.

Your role will be focused on being the key point of contact for our clients in their relationship with Nexus Marketing.

The typical day in this role could involve:

Jumping on the phone with a client's CEO or CMO to walk them through the latest month's SEO and lead data

Providing a 6 month strategy for content development on a client's website, getting buy-in from the client, then presenting that information to the internal Nexus account team

Working with the client to troubleshoot an SEO issue you've never seen before / need to critically evaluate how to solve

Proposing a way to help the client move faster through an increased engagement size

Perfect candidates for this role will be excited about the idea of being the go-to person for our clients, creating a high impact at work everyday, and also want to learn a ton about digital marketing / SEO.

Typical clients include software and service providers that power mission-driven industries such as the nonprofit, association, healthcare, and education sectors.

The Location:

Nexus Marketing is located in the heart of Atlanta on the Beltline between Krog Street Market and Ponce City Market with all of our team members located in the metro area. We have a hybrid work structure with team members working in-office some days and remotely other days.

Requirements

Key responsibilities include:

Managing multiple client accounts with quick answers to SEO or marketing questions

Leading monthly check-ins with clients and walk them through what's occurring with their SEO strategy and how we continue to improve progress.

Leveraging multiple tools to provide results for clients including Google Analytics, Google Search Console, SEMRush, Google Data Studio, and Lighthouse Tool.

Ability / willingness to troubleshoot situations you've never seen but know you can figure out a solution to through external research and working with your peers.

Desire to partner with clients through a consulting relationship to identify opportunities to deeper the agency's relationship with the client.

Presenting to stakeholders at the CEO, CMO, Director, and Manager level.

Leading the internal client team to deliver high quality results, on time and in sync with client expectations.

Identify and fix technical SEO issues related to the client's website.

What makes you a good fit (Qualifications):

2-3 years of marketing experience

Superior academic performance with an overall 3.8 GPA minimum and strong test scores.

Have excellent written & verbal communication skills.

Great presentation skills.

Have a demonstrated ability to learn new things quickly and think on your feet.

Can work through obstacles and challenges.

The ability to work independently with minimal supervision, top-notch time management skills, and the ability to prioritize work.

A proven professional track record (preferably in an office setting).

Excellent computer skills and an aptitude for learning how to use new software and programs.

Comfortable managing a high volume of emails, publishing relationships, and tasks.

Core Values:

Support a culture and environment where high performers feel challenged, are empowered, and want to work.

Indecision is the only wrong decision. If you've got a reasonable shot at making the right call, take action.

Demonstrate best-in-class responsiveness with quick, proactive, and thoughtful responses to clients, partners, prospects, and team members.

Give back to your community and the causes you care about.

Stay open to new ideas & advocate for them, but commit 100% once a decision is made.

Treat clients, partners, prospects, and team members fairly & exceed their expectations.

The status quo is unacceptable. Strive to learn and grow professionally while pursuing the best ways to drive impact at the company.

Benefits

Financial compensation:

Financial compensation will be based on years of experience and overall fit. We aim to provide competitive compensation for all team members based on industry benchmarks.

Time Off:

We believe in working hard and striving for your best throughout the year but also that individuals should have an abundance of flexibility to take time off to see family, friends, or pursue their passions. All team members have:

20 vacation days per year

5 sick days per year

7 company holidays per year

15 life leave days per year. These days may be used during the year, rolled over into next year, or redeemed for their cash value 1x per year.

Other Benefits:

Healthcare benefits (Medical, Dental, Vision, and Long-term Disability Insurance)

401k with a 4% company match

Matching gift program

Volunteer grant program

Fundraising sponsorship for run / walk / rides

Board service grants

Team volunteer grants