FedEx Delivery Operations Manager

We are seeking a full-time FedEx BC (Operations Manager) in the Billerica, MA area!

This role requires the ability to effectively lead a team of drivers through up to 13 package delivery routes in urban territory. The right candidate will be adaptable with a strong work ethic, confidence, ownership mentality, and excellent communication skills.

**This is not a Monday-Friday, 9 AM-5 PM position. It will require some long-hour days and occasional weekend work, but it will also be flexible with your schedule when circumstances allow it.

Schedule & Benefits:

5 days per week daytime schedule; days rotate so all ops managers will get weekend time

$1300 weekly pay, plus performance bonus opportunities

Extra pay for working a 6 day in any given week

Health insurance

Manager Requirements:

Must be 21 years of age or older (for insurance purposes)

Must have a valid driver’s license

Must be willing to submit to a background check

Must be able to pass a drug test and DOT physical (both paid for by FedEx)

Physically willing, ready, and able to drive a P-1000+ sized vehicle (Large Step Van) and safely deliver packages to both residential and commercial recipients

Previous FedEx experience strongly preferred, experience with UPS, Amazon, or other logistics providers a plus

Candidates with a military background are encouraged to apply!

Responsibilities:

Work to ensure all daily P&D routes are staffed, trucks are operational, and routes are generating sufficient revenue

Checking daily service, driver accountability, enforcing policies, receiving and making phone calls and emails from Drivers and FedEx.

Step in to drive routes as needed

Record and report timesheets for payroll

Assist in recruiting, onboarding, and training of new hires

Maintain efficient delivery routes in DRO (dynamic route optimization) system - experience strongly preferred

Coordinate and schedule maintenance and repairs on equipment to avoid breakdowns (mechanical knowledge is a major plus!)

Ensure Driver compliance with daily duties regarding paperwork, Hours of Service compliance, Pre-Trip/Post-Trip inspection

Promote a culture of safety and ensure drivers complete all safety training

Communicate with FedEx Ground staff as needed