Automotive Service Advisor

GOSSETT MOTOR CARS

One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking talented professional individuals with the ambition and aptitude to become part of the retail automotive industry. We are searching for energetic individuals who have a Can-Do attitude to achieve targeted goals. We will provide the tools to succeed in a fast-paced work force, with incentives and further job opportunities.

JOB SUMMARY

We are currently have openings for a Service Advisor to join our team. Our top performers earn six-figures.

Gossett Motor Cars Benefits

Unsurpassed professional training

Team-oriented environment

Advancement opportunities

Monthly guarantee while training

Paid vacation (max 3 weeks)

13 New Car Brands with more to come

401k (company match)

Affordable Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Coverage

Employee car purchase program

Wellness program

On-site mobile health clinic

Responsibilities

Greeting customers promptly

Obtaining customer and vehicle information

Clearly reporting all vehicle symptoms as described by the customer

Determining and recommending needed maintenance base on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and updating customers frequently

Verifying that the final invoice reconciles with the work performed on the repair order

Explaining all completed work and charges to customers

Qualifications

Minimum 1 year experience in a service advisory role preferred, but we will train the right candidate

Positive attitude

Team player

Sales experience is a plus

CSI focused