Senior Event Manager

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences.

FIRST works with clients across various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.

FIRST also understands that businesses worldwide, including us, need to adopt more sustainable and socially responsible practices. Our vision of sustainability at FIRST is about fostering a People centric, Purpose driven & Planet conscious culture.

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Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today.

And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.

A welcoming, creative and ambitious workplace that offers personal and professional growth for all individuals.

At FIRST, you'll find:

A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported.

An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.

Creative teams that enjoy challenging work with an ability to make an impact on those around them.

What You Would Get To Do

The Senior Event Manager will consistently deliver exceptional service to our client through excellent operational and logistical facilities management. This position will be responsible for managing, supporting and/or executing the coordination of various events within the client’s meeting spaces. The role requires strong operational understanding and practical experience in event logistics and venue management.

Along with other FIRST team members, the Senior Event Manager will represent the FIRST Solutions brand on-site within a well-known tech company. In this role you’ll work with internal teams to coordinate the logistical needs of the event space. This role will report directly into the Team Lead.

Your Contributions

Provides consultative ‘one stop shop’ planning support for Event Hosts to ensure exemplary event experience

Discovery of Event Host objectives and requirements for live and digital events.

Oversees organization of logistics, decor, entertainment, catering and all other event needs

Ability to recommend event enhancements to achieve desired event objectives

Review of all meeting space to ensure proper space assignment

Informs Space & Service Coordinator of space need changes and cancellations to digital and on site events

Update group information in internal systems in a timely manner

Periodically checks event spaces and setups to ensure event services are appropriately delivered

Provide onsite support during the event execution, coordinating event support needs with the Event Service Specialist

Create, manage and distribute event details using approved internal template to all stakeholders and services lines involved in the event

Conduct debriefs post-event with Event Host and communicate comments/compliments/issues to service teams

Work closely with all departments to develop and be responsible for event requirements and deliverables, including but not limited to communications, calendars, registration needs, feedback surveys, and wrap up reports

Coordinate with facilities, arranging and overseeing all event details, such as audio and visual, decor, catering, security, entertainment, premiums/swag, and transportation

Create in depth event based on strategy while pushing the boundaries of creativity and innovation

Manage multiple programs/events, across various industry verticals, with creativity, innovation, and strategy, delivering world class creative execution

Conduct site visits

Manages high-profile and complex events, often acting a the lead on global events involving multi-region support

Act as a mentor to other team members, conducting group meetings as needed

Train new employees and set up their training and shadowing schedules. Be the point person for new employees for their training weeks

Act as an ambassador for the FIRST brand, leading by example and displaying the company’s core values (Ambition, Creativity, Excellence, Integrity, Teamwork)

What We Are Looking For

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact if you need an accommodation at any stage of the recruitment process.

5 – 7+ years’ event management and/or corporate meeting planning experience preferred

Bachelor’s Degree preferred

This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required

Strong meeting coordination experience for meetings/conferences ranging between 50 – 300+ people

Experience working with high-profile stakeholders and event agencies

Experience working cross-functionally with all levels of stakeholders in a fast-paced environment

Ability to understand the meeting/event objective and mission, business, and audience in order to align with the overall vision and strategy of the needs of the Event Host and event

Excellent organizational, time management and prioritization skills

Ability to execute tasks independently and efficiently

Creative problem solver, resourceful, team player

Adaptability to situations and ever-changing demands

Highly organized with the ability to handle multiple tasks to meet strict deadlines

Ambitious and proactive with a calm and flexible approach to handling pressure

Experience working on large and complex databases

Must be fluent in English

Ability to work onsite

This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required

Administrative and General

Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings

Work intelligently and ensure management is aware of problems or issues which negatively affect productivity

Build excellent relationship with team through positive communications

Ensure knowledge is shared within the team to enable them to work smarter and more efficiently

Work on ad hoc requests from clients as required

#LI-TS1 #LI-Onsite

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.