Regulatory, Compliance & Risk Transformation Manager

Join the change. Together, we’ll make history.

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.

Everyone at AGL is an important part of building a better energy future and we want you to join in.

As the Regulatory & Compliance & Risk Transformation Manager within the Retail Transformation team, you will be responsible for delivering a disciplined, robust and commercially feasible regulatory, legal risk and compliance advisory function to support the Retail Transformation Program, and ensuring that AGL’s future is secure by design, embedding regulatory and legal requirements at its core, whilst also supporting the business to innovate and challenge where it makes sense for our customers. You will also influence a wide variety of internal and external stakeholders across all levels of the organisation, providing expertise and advice to aid effective and informed decision making.

The Regulatory, Legal, Compliance & Risk Transformation team is accountable for supporting AGL’s Retail Transformation Program to transform the Customer Markets division of AGL and ensuring that this large program can deliver meaningful transformation at scale and pace whilst still aligning to AGL’s best practice regulatory compliance and risk framework for Customer Markets.

What you’ll be doing:

Providing exceptional leadership to guide, develop and support team members, embedding a culture which balances high performance with active engagement and personal and professional development of team members.

Providing relevant, strategic and actionable regulatory and compliance advice and support to the Retail Transformation Program and an intricate understanding of retail licences/authorisations and exemptions, and jurisdictional retail energy regulations, as well as a clear understanding of the role of the market operator and how reconciliations are completed within the energy market.

Providing regulatory reporting to meet AGL’s external regulatory reporting obligations where appropriate within the Retail Transformation Program, as well as associated internal management reporting for executive/senior management on relevant matters.

Supporting responses to regulator investigations and requests for information (primarily from the Australian Energy Regulator and Essential Services Commission of Victoria), where they are relevant to the Retail Transformation Program and AGL’s migration to new any new systems, coordinating multiple cross-functional stakeholders to meet mandatory deadlines.

Providing detailed knowledge of transformation programs across the energy industry and ensuring that learnings from other transformation programs are embedded into AGL’s approach and program risk management strategies, as well as proactively collaborating with the broader Customer Markets leadership group, and all key stakeholders to ensure alignment with and delivery of Customer Markets objectives.

What you’ll bring:

Experience in energy regulatory and/or compliance management in a large organisation within a complex regulatory environment is essential and qualifications/accredit in law will be highly regarded.

Demonstrated experience in leading teams of professionals and inspiring high levels of employee engagement and partnering with the business to achieve regulatory compliance and robust risk outcomes.

Ability to lead business change in response to changes in the regulatory environment and/or changes to compliance obligations and/or exposures and influence stakeholders at all levels of the organisation.

Proactively identify and propose practical, efficient and effective solutions to new problems, and the ability to challenge the status quo and propose novel solutions to old problems.

Commercial and strategic attitude toward ensuring regulatory compliance with the business, using insights and data to drive continuous improvement, and prove ability to present to senior management on a variety of risk and compliance matters.

#LI-AM1, #LI-Hybrid

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.

We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit:

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.

Location:Docklands VIC 3008

Job Family Group:Corporate Affairs

R-0018702