Internal - Guest Relations Representative

Requisition Number

73130BR

Under the direction of the Patient Access Supervisor or Manager Volunteer Services, coordinate the flow of patients and visitors that present to the facility. Respond to verbal customer inquiries about routine basic information including but not limited to directions to the point of service, visitation, and privacy.

Req Posting Date:

11-Sep-2024

Department

14010 - BGMC Guest Relations

Status

Full Time

Shift

Days

Minimum or Preferred Qualifications

HS diploma or GED. One year customer service experience in a hospital/medical facility required.

Grade

C2

Scheduled Work Hours

4:30a-12:30p; 5a-1p; 8a-4p; 9a-5p

Bi-Weekly Hours

75

FTE

1

Weekend/ Holiday Requirement

Weekend and/or Holiday Scheduling Required

Union Code

07 - CWA 1168 BGH TCC

Category

Clerical

Recruiter

Abby Varecka

Salary Range

$17.08-$25.47 per hour *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.*