Process Associate, Insurance Claims

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate, Insurance Claims

Responsibilities:

Responsible for performing backend claims support activities like Document Indexing, Claim Payments, setting up FNOLs & Schedule Independent Medical Examinations.

• Accurately analyze invoices & make payments to Vendors & Insureds on a claim.

• Accurately identify keywords on a claim related document & Index the documents to an appropriate claim

• Accurately analyze & set up new assignments for Independent Medical Examinations

• Ensure that assigned targets in accordance with SLA metrics are met

• Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics

• Provide accurate process reports on a timely basis

Qualifications we seek in you

Minimum Qualification

• BBA/ BA (Any Non-Technical Graduate)

Preferred Skill Set

• Strong analytical, critical thinking, and investigative skills

• General Insurance understanding

• Good interpersonal skills

• Proficiency with Microsoft Office, specifically Outlook E-mail, Excel

• Preferably experienced in Insurance Claims

• Skilled in computer navigation and avverage keyboarding speed with high accuracy

• Data gathering, logic, and numerical ability

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Schedule: Full-time

Travel: