Executive Assistant

Job Summary

As an Executive Assistant you provide administrative support to one or several VP’s of NetApp's Worldwide Customer Success organization. The current scope includes the VPs of Worldwide Customer Support Delivery and Support Account Management along with their direct staff of Senior Directors and Directors. These organizations are vibrant and leading the way in providing support and care to our customers.

As an essential part of the leadership team, you have the chance to shape the culture that defines our interactions with customers and partners. By applying your creativity and meticulous nature, you can help promote customer loyalty and retain employees. Your mission is to provide a wide variety of support which may include research and data analysis tasks, preparation of reports and recommendations, and coordination between departments and outside parties. To be successful, you will have strong interpersonal skills to handle sensitive and confidential situations; analytical abilities to gather, organize, summarize and report information; and strict attention to detail in creating communications and presentations.

Job Requirements

Work closely with Executives and Directors on issues/projects of a highly confidential nature related to employee information, legal matters, and company information; maintain strict confidentiality.

Coordinate and prepare materials including presentations for meetings both internal and external.

Type and design general correspondences, memos, charts, tables, graphs, business plans, etc. Proofread copy for spelling, grammar, and layout, making appropriate changes.

Arrange complex and detailed global travel plans and itineraries compile documents for travel-related meetings for the Vice Presidents and other senior staff members.

Act as the project and logistic manager for executive offsites and Global department meetings.

Screen incoming calls and correspondence and respond independently when possible.

Schedule calls and meetings.

Organize programs, events, meetings or conferences by arranging facilities and caterers, issuing information or invitations, coordinating presenters and controlling event budget.

Assist with various research projects and/or special projects.

Strong written and verbal communication skills.

Ability to work with employees of all levels within and outside the company as well as customers, vendors and visitors.

Strict attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.

Knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment.

Strong Microsoft Office skills including Word, Excel, PowerPoint and Outlook.

Ability to maintain strict confidentiality.

The types of tasks this individual is responsible for are well defined and utilize and build understanding of standard principals and practices within a team environment.

This individual interacts primarily with their direct manager and the technical team on assigned projects, and may communicate with employees in other functions as required.

Regular and detailed direction is provided, as well as on-going review of activities and priorities.

The ideal candidate will be an important contributor to team projects.

This role is located in our Research Triangle Park office in Durham, North Carolina.

Education & Experience

Proven experience as an executive assistant or in a similar administrative role.

Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.

Ability to work independently and collaboratively in a fast-paced environment.

Strong written and verbal communication skills.

Proficient in using productivity tools such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and calendar management software.

High level of professionalism and discretion when handling confidential information.

Strong attention to detail and accuracy.

Flexibility to adapt to changing priorities and deadlines.

Bachelor's degree in business administration or a related field (preferred).

Compensation

The base salary range for this position is $87,400 - $122,900 and will be determined by the candidate's location, qualifications, experience, and education. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.