Job Coach, Human Resource Coordinator, Staffing Recruiter

TERESA RODRIGUEZ ********@*******.*** Home: 408-***-**** Cell: 408-***-****

OBJECTIVE Business Services Representative – Hayward, Rubicon

SUMMARY Over 10 years experience mastering the principles and practices of human resource administration related functions, recruitment, selection process, LMI, responsible with information in case management and confidential documents, coordinate with managing candidate responses, interviews, communication with hiring managers, communicating to clients regarding job announcements, independent living skills, and strategy execution. Experienced as a paraprofessional in presentations, program development, attends professional social events, and creates training materials. Experienced conducting outreach, developing relationships with local employers and providing employment services to jobseekers. Flexible to employer need’s, ability to work evening and weekends when needed. Attend and facilitate job fairs, hiring events, community base meetings, knowledge of all county employment offices known as One Stops, excels in performance of other duties as assigned.

PROFESSIONAL EXPERIENCE

Business Services Representative/Job Developer

2010 - Present NUMMI Reemployment Center - Fremont California (Contract Position)

2009 – (Aug- May) work2future City of San Jose - (Contract Position)

• Managed a case load of 60 clients in job development and independent living skills

• Knowledge/experience with software, I-Train, VOS, Intranet, willing to learn tools to succeed in my profession

• Interacts effectively with internal and external customers

• Interpersonal flexibility, independence, strong networking, negotiating and problem solving

• Researched/shared information of community resources appropriate to client needs in achieving employment goals and independent living skills

• Implemented principles of recruitment research and data collection

• Serve clients/case management in the areas of human resources, job search assistance, application process/employer culture/retention of employment

• Coach Independent Living Skills to retain employment and balance life challenges

• Performs sound knowledge and ability in business correspondence

• Responsible for analyzing and referring when appropriate client supportive services

• Manage public job fairs as well as targeted recruitments with duties that include logistical planning, employer recruitment and marketing materials preparation

• Coordinate outreach program, Rapid Response, including marketing materials and presentations, to various companies, organizations and employees.

• Experienced in operating a computer utilizing Microsoft programs including Excel, Outlook and Word open to learn other software’s

• Offer all aspects of information to assist client to achieve independence and confidence to perform skills expected by employer and balance personal life responsibility

• Assist businesses with recruitment efforts including creating job postings and on-site recruitment activities – shared information to all job seekers to match a better fit for successful placement

• Regularly maintain case management records and activities for reporting to Department of Labor

• Ability to review, classify, categorize, prioritize, and/or analyze data.

• Handle confidential and sensitive information with professionalism

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2008 – 2009 Staffing Specialist Human Resources Department

Team San Jose/San Jose Convention Center

San Jose, California

• Displays complex technical, clerical, and administrative duties to achieve results in recruitment and selection, classification for training and organizational development

• Perform new hire and exit orientations for all incoming and outgoing employees

• Support for H.R. Administrative Officers as a team player, as well as contributes to employee events, yearly benefit enrollment, health fairs, and quarterly All Staff meetings

• Experience with ADP for H.R. use in employment verifications, retrieving employee information

• Proficient with Report Smith in generating multiple report data

• Extensive Customer Support for employees, and customers asking employer information

• Attended H.R. trainings to educate/inform H.R. Laws to protect employer from preventing unlawful employer practice

• Kept accurate confidential employee files and protected employee information

• Notify applicants of job responsibilities and description, assist compiling and completing applications and pertinent materials to retain or advance in their employment

• Responsible for job posting by using outsourcing website systems

• Create memos, letters, job descriptions that are not on file

2000 – 2008 Staffing Specialist/ Recruiter/Career Advisor, E.D.A./Case Manager

City of Sunnyvale, NOVA, Sunnyvale CA

NOVA (Spherion), Sunnyvale, CA

• Record records of applicants using various computer software; MS Word, Excel File Maker Pro

• Analyze documents by, screening, and reviewing client information

• Interacts effectively with internal and external customers

• Interpersonal flexibility, independence, strong networking, negotiating and problem solving

• Evaluate and determine employment barriers and than research to address issues

• Establish professional relationship with applicant, employer, and counselors

• Maintained excellent customer relations with employers and sub-agencies/non profits, to maintain a positive working environment for the public, coworkers and others

• Notify team (job counselors) of job related responsibilities, assist compiling and completing applications and pertinent materials to retain or advance clients employment

• Oversee and maintain monthly goals according to department plan

• Balance strengths in careful listening and decisive action taking

• Attend community events, career fairs, job developer meeting, and flexible to employer needs

• Served in a variety of department committees and task force, contributing to special projects.

• Participated in all capacities of facilitating meetings

• Ability to work in a high degree of positive outcome under minimal supervision and as a team player

• Possess good problem solving and ability to exercise sound judgment within establish guidelines

• Follow written and verbal instruction – Asks questions when in doubt

• Enthusiastic in learning more complex principles, practices, techniques and regulation pertaining to assigned duties to grow professionally

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1980 - 2000 Employment Specialists, H.R. Personnel Support Specialist, Case Manager

Office Coordinator, Administrative Assistant

Santa Clara County Office of Education, COE, San Jose CA

• Participated in employee orientation explaining information regarding employer benefits, processing enrollment forms

• Established and maintained excellent positive vendor/employee relationships as well as with county wide educational facilities public and private sectors

• Implemented and followed policy and procedures administered by my employer and the Department of Justice – DOJ

• Interpersonal flexibility, independence, strong networking, negotiating and problem solving

• Interacts effectively with internal and external customers

• Created a variety of materials, interoffice communications, requisitions, letters, reports, statistic, curriculum, instructional materials to specification

• Maintained and consistently updated reports, file systems, and H.R. of DOJ information

• Assisted in creating Fingerprint Services to COE, ordered all equipment, and materials for department including phone lines, computers, and establish procedures by researching and meeting with DOJ and H.R. Director

• Arranged presentations for existing and potential clients to show case the fingerprint scanner and informed all H.R. educational department of new fingerprint background process

• Extremely well organized, followed through to the last detail

• Arranged interviews, notified clients of job related responsibilities

• Supported, Educational Development Center with seminars and training sessions

SKILLS

Microsoft Office Knowledge of Excel Reports Microsoft Outlook

Detail-Oriented Ability to Multi-Task Excellent Communication Skills

Professional Attitude Basic AP/AR Human Resource Experience

Ability to Analyze Clean & Valid Driver Lic Excels in Recruitment Goals

EDUCATION

Psychology/Sociology San Jose State University 181 units

TRAINING

Quality Improvement Training How to Work with Difficult People

Networking/Information Interviewing Assertive Communications Skills for Women

Resumes with Impact Presenting You Accomplishments

Company & Industry Research Human Resources Laws & Practices

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Employer References for Teresa Rodriguez

B.J. Sims Previous Supervisor

Manager Business Services

Work2Future 408-***-****

1601 Foxworthy Avenue, San Jose CA

Carolyn Lutticken Previous Supervisor

Volunteer Resources Coordinator

City of Sunnyvale 408-***-****

505 West Olive Avenue, Suite 550, Sunnyvale, CA 94086

Brenda Reyes Previous Supervisor

Youth Office

NOVA 408-***-****

505 West Olive Avenue, Suite 550, Sunnyvale, CA 94086

Mary Murphy Previous Supervisor

Santa Clara County D.A.

Child Support Division 408-***-****

San Jose, California

Kathi Bosworth or Abby Ortiz (Kathi) Previous Supervisor - Abby (Acting Super)

S.C. Regional Occupational Program

S.C. County Of Education 408-***-**** x23

900 West Sixth Street, Gilroy CA

Philip Gordillo Previous Supervisor

Director of Personnel

S.C. County Of Education 408-***-****

1290 Ridder Park Drive, San Jose CA

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