Omari V. King
Orlando, FL ***08
(407) (902 -1832)
*********@*****.***
Experience
Customer Services Specialist
Wal-Mart, Orlando, FL
June 2005 – May 2011
• Assist customers with returns, purchasing store protection plans and service packages.
• Scheduling in-home services via online interface.
• Answer telephone inquiries from customers and stores regarding the status of units and other service issues.
• Assist with new employee training including store policies, services, financing options and register operations.
Beauty Shop Assistant
Beyond Beauty, Orland, FL
September 2006- May 2009
• Assist clientele as they enter office and via phone.
• Perform filing, data management, drafting and editing short office memos.
• Assist with all other office administrative duties.
Customer Service Agent
World Duty Free, Orlando, FL
September 2011
• Assisting with customers needs.
• Making sure customer receive proper merchandise.
Education
Columbia Community College
May 2012
Bachelor of Arts in Business Administration
Skills
• Mastery of Microsoft Office programs (Word, Excel, PowerPoint, Access)
• Experience with maintaining office budget
• Ability to work with several operating systems, including Windows, Mac OSX and Linux