Manager Management
Resume:
Daphne Brown
Bronx NY *****
Cell 570-***-****
OBJECTIVE: To obtain a position with an organization that will provide a challenging career and opportunity for advancement
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EDUCATION Masters Public Administration-Metropolitan College/New York, NY
Program Management, Grant Writing and Program Development
B.S. Human Services- Audrey Cohen College/New York
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EMPLOYMENT
February 06- December 09 Shawnee Academy Shawnee Del. PA
Supervisor/Mental Heath Technician
o Supervise eight Mental Health Techs Provides physical coverage, guidance, and direction to emotionally and behaviorally challenged children and adolescents in a residential setting.
o Demonstrates a variety of counseling and parenting skills that support the formation of trusting and supportive relationships.
o Participates in the development and implementation of individualized plans and unit programs
August 05- February 06 Bethesda Day Treatment Sciota PA
Alternative Education Program Teacher
o Teach students with behavioral issues in school assigned curriculum,
o Set educational goals with students assisting the Dean of Students in the daily operation of the AEP in accordance with the Bethesda AEP Manual.
o Performing the testing and evaluation of new students.
o Obtaining and completing the necessary forms for student enrollment, and maintaining complete student files.
o Assisting in the maintenance of student attendance and discipline records. .
o Assisting in the transportation of students to and from programming.
o Assisting in the ordering and inventory of curriculum materials.
o Completing documentation requested by school districts and juvenile agencies.
o Developing students tests in accordance with curriculum and recording test scores.
o Conduct Drug & Alcohol workshops
o Teach STD HIV/AIDS awareness
May 03-July 05 Consumer Information & Dispute Resolution NY NY
.Step Up Men Shelter
Senior Client Care Manager
o Supervise five client care managers and eight residential aides
o Serve as liaison between new clients and clinical staff
o Conduct and/or supervise intake interview, orientation of clients to facility rules and regulations
o Resolve client inquires and disputes
o Identify and conduct groups and workshops for clients
o Contribute agenda to the weekly house meeting
o Supervise the maintaining of the shift log book, documenting all activities
and noting any variance to the normal day-to-day operation
o Ensure full census by maintaining accurate bed count, monitor the census
and placement of clients to assure compliance with DHS rules and regulations
o Manage and oversee all aspects of the facility in the absence of the Program Director
Scatter-site Program
Case manager
Work in Conjunction with ACS & Bd. of Ed. for children of Scatter-site
Coordinate policy & procedures with the Department of Homeless Services
Section 8, and EARP for client placement
Prepare DHS results & progress reports
Prepare HRA online applications for housing placement in SRO
Work with landlords and real estate brokers, to secure housing
Review legal documents pertaining to tenant/landlord rights
Motivate clients to achieve independent living
Implemented a stress management program as part of Constructive Action project
Jun. 00 Mar. 03 Volunteers of America-Webster House/Bronx, NY
Case Manager
o Conduct client interviews for intake/case history/psychosocial
o Denote assessments/evaluations and construct treatment plans
o Provide advocacy and referrals, for entitlements, health issues, and client interventions
o Screen and refer consumers to mental health clubhouses, and consult o Provide vocational counseling, develop resume writing and interviewing skills workshops
o Facilitate HIV support group and refer tenants to jobs and training programs
in accordance with their personal and professional goals.
o Counsel participants individually and in a group setting on substance abuse prevention
and treatment
Mar. 98 Nov. 99 PROJECT ACHIEVE/Bronx, NY
Project Assistant
o Responsible for recruitment, retention, and follow-up for a target population
o Educated participants on Phase II and III HIV vaccine efficacy trials
o Presented information on clinical trials to Hospital administrators and community agencies
o Restructured and managed patient tracking system
o Performed diversified duties related to office management
CERTIFICATES:
Mediation, Facilitation, Recognizing and Reporting Child Abuse and Maltreatment,
Early Childhood Development, Case Management Overview, Addiction Treatment Modalities,
Frontline Leadership, Microsoft /Excel/PowerPoint, CPR, Certified Arrive: HIV/AIDS
Substance Abuse Education
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