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Human Resources Manager

Location:
Johannesburg, Gauteng, South Africa
Posted:
May 14, 2024

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Resume:

TLALEPOLE

PULANI

MLANJANA

CLAIM ADMINISTRATOR / ASSESOR

COVER LETTER

TO

Human Resources Manager

Dear Sir / Madam

I am writing to express my interest in the position advertised. As a highly skilled and sober claims adminstrator and assessor with a significant years of experience in the industry, I am confident that I would make a valuable addition to your team.

I have a keen eye for success and a passion to create harmonius atmosphere in the office, contributing to the strategic goals of the department. I am confident that my skills and experience make me the ideal candidate for this position.

I am excited about the opportunity to work with your company and contribute to the success of your team.

Thank you for considering my application. I look forward to hearing from you soon.

Yours sincerely

Tlalepole Pulani Mlanjana

TLALEPOLE

PULANI

MLANJANA

CLAIM ADMINISTRATOR / ASSESOR

WORK EXPERIENCE

CLAIM ADMINISTRATOR

OLD MUTUAL

2022 - PRESENT

• Claims Quality checks

• Claims escalation process

• Claim processor – Funeral & Death Claims

• Case invistigator

• Systerm usage – Bizagi, Bancs, My Service, CMOS, OMUNET, HPCSA, DHA, GCS, RED FLAG LINK

CONTACT CENTRE AGENT

CAPITA

2021 - 2022

• Customers service

• Handling incoming calls

• Keep up with campaigns initiatives and projects

• Dealing with customer complaints and quiries

ADMINISTRATOR CLERK

Dr Abdurahman Comunity

Health Clinic

2019 - 2021

• In -and out patient administration functions

• Opening folders for new patients and disposal of old folders

• Updating patients data records

• Sorting and filling

• Answering incoming calls and making calls

• Opening and Clossing duties

REFERENCES

Yonela Watu Sinesipho Mzimane

Old Mutual Dr Abdurahman

081-***-**** 071-***-****

Ntswaki Mabuya

Capita

083-***-****

SOFT SKILLS

Conflict Management

Stress Managment

Decision Making

Team Work

Communication

Time Management

EDUCATION

Senior Certificate

Heideveld High School

2014 - 2018

CONTACT

060-***-****

ad5pca@r.postjobfree.com

21 Ny 61, Gugulethu,

Cape Town, 7750

EXPERTISE

Claim Administrator

Claim Assesor

Office administration

Customers Service

Telephone Etiquet



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