TLALEPOLE
PULANI
MLANJANA
CLAIM ADMINISTRATOR / ASSESOR
COVER LETTER
TO
Human Resources Manager
Dear Sir / Madam
I am writing to express my interest in the position advertised. As a highly skilled and sober claims adminstrator and assessor with a significant years of experience in the industry, I am confident that I would make a valuable addition to your team.
I have a keen eye for success and a passion to create harmonius atmosphere in the office, contributing to the strategic goals of the department. I am confident that my skills and experience make me the ideal candidate for this position.
I am excited about the opportunity to work with your company and contribute to the success of your team.
Thank you for considering my application. I look forward to hearing from you soon.
Yours sincerely
Tlalepole Pulani Mlanjana
TLALEPOLE
PULANI
MLANJANA
CLAIM ADMINISTRATOR / ASSESOR
WORK EXPERIENCE
CLAIM ADMINISTRATOR
OLD MUTUAL
2022 - PRESENT
• Claims Quality checks
• Claims escalation process
• Claim processor – Funeral & Death Claims
• Case invistigator
• Systerm usage – Bizagi, Bancs, My Service, CMOS, OMUNET, HPCSA, DHA, GCS, RED FLAG LINK
CONTACT CENTRE AGENT
CAPITA
2021 - 2022
• Customers service
• Handling incoming calls
• Keep up with campaigns initiatives and projects
• Dealing with customer complaints and quiries
ADMINISTRATOR CLERK
Dr Abdurahman Comunity
Health Clinic
2019 - 2021
• In -and out patient administration functions
• Opening folders for new patients and disposal of old folders
• Updating patients data records
• Sorting and filling
• Answering incoming calls and making calls
• Opening and Clossing duties
REFERENCES
Yonela Watu Sinesipho Mzimane
Old Mutual Dr Abdurahman
Ntswaki Mabuya
Capita
SOFT SKILLS
Conflict Management
Stress Managment
Decision Making
Team Work
Communication
Time Management
EDUCATION
Senior Certificate
Heideveld High School
2014 - 2018
CONTACT
ad5pca@r.postjobfree.com
21 Ny 61, Gugulethu,
Cape Town, 7750
EXPERTISE
Claim Administrator
Claim Assesor
Office administration
Customers Service
Telephone Etiquet