CURRICULUM VITAE
Luckson Kalala.
Human Resources Administration and Sales
Cell: 260*********
E-mail: ad5lzt@r.postjobfree.com
Address: Lusaka, Zambia
PERSONAL STATEMENT
I am skilled in the diverse fields of Human Resources and Public Administration. I have experience in HR related operational requirements with proven results in promoting synergy across all business platforms. I have driven HR solutions to achieve positive change, staff development and process improvements, with a successful track record in translation of business visions in the Human Resources field. I am self-motivated and excel in performing administrative work and have extensive experience in sales.
SKILLS
- Client Account Management
- Human Resources
- Records Management
- Lead Generation
- Computer skills relating to Office Suite
- Negotiation
- Business development
EXPERIENCE
DELICASA
07/2022 - PRESENT
Sales Representative
Reference: Faith - 097*******
Lusaka, Zambia
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Generated new sales leads through cold calling and networking activities.
Conducted market research to identify potential customers and their needs.
Provided technical support for customers using the company's products or services.
Analyzed customer feedback to improve products and services.
Organized client visits, presentations, product demonstrations and trade shows. ZAMCASH
01/2022 - 03/2022
Human Resources Assistant
Reference: Gideo - 097*******
Lusaka, Zambia
Assisted in recruiting and staff hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
GIGIBONTA
01/2017 - 12/2018
Sales Representative
Reference: Vivian - 097*******
Lusaka, Zambia
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Generated new sales leads through cold calling and networking activities.
Conducted market research to identify potential customers and their needs.
Analyzed customer feedback to improve products and services.
Provided technical support for customers using the company's products or services. EDUCATION AND TRAINING
2021 - Diploma: Public Administration
Evelyn Hone College of Applied Arts and Commerce, Lusaka 2018 – ECZ Certificate – Kabulonga boys GCE Centre OTHER
Drivers Licence Code C1 - 2021
LANGUAGES
English: Fluent
Bemba: Fluent