Accounts Receivable Specialist

Carlton Ruth

Work Experience

Accounts Receivable Specialist (Seasonal) March 2023 to January 2024

FEAZEL ROOFING

Review and create customer invoices, reaching out to clients for payments on past due accounts, as well as assisting with accounts payable needs, creating PDFs for internal use and more.

Overdraft Specialists Tier 3/ Quality Assurance April 2021 to February 2023

JPMorgan Chase & Co

Collecting on overdrawn checking accounts as well as review transactions for potential fraud or identity theft

For nine months, assisted with QA position helping to improve the quality of calls which helped the performance of the representatives resulting in more collections being obtained as well as tier leveling up of many Reps on the floor.

Sales Representative June 2020 to February 2021

Spectrum

Took calls from existing and potential customers to determine how our services meet their connectivity needs. Using predictive dialer technology, reach out to existing and potential customers to start or expand the relationship.

Accounts Receivable Specialist September 2016 to November 2020

Surge Staffing

Assisting in collecting payment owed from company’s who we had assigned employees.

Customer Service Representative January 2015 to November 2016

Assurant Group

Take inbound and make outbound calls regarding home mortgage losses. Assist with taking individuals information and data input and outbound call to insurances companies to verify information on homeowner's coverage.

Education

Diploma

Focus Learning Academy of Southeastern Columbus - Columbus, OH

August 2009 to July 2013

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