Solution Architect Disaster Recovery

FRANK L. ROBINSON

*** **** *****

Westerville, Ohio 43082

Cell 614-***-****

ad5kms@r.postjobfree.com

Career Summary

Enterprise Solution Architect with over 20 years of technical experience designing innovative technical business solutions for public and private clients ranging from banking, insurance, automotive, healthcare, and manufacturing. Skilled in storage and backup environments for physical and cloud solutions. Solutions encompass cloud computing, information management, application development, web hosting, and virtualization. A proven mentor with training expertise to communicate across organizational levels and cross-functional teams to drive a shared vision and foster a culture of excellence.

Core Qualifications

*Cyber Recovery *TOGAF * Team Leadership * Service Now * Physical / Logical Technology Model

Professional Experience

Sr. Disaster Recovery Specialist – NiSource / Indotronix 03/2023 – 03/2024

Roles of Disaster Recovery Specialist

Develop plans to implement in the event of a natural disaster or man-made

Work with the technology department of an organization to develop programs and look at resources that are necessary for technical recovery (such as offsite colocation and data storage)

Work, develop, and carry out procedures, programs, and policies to secure data, databases, information systems, and technology security.

Implement database designs, data models, data access, and table maintenance codes

test DR plans to ensure that appropriate plans are in place to prevent organizations from losing valuable data, hardware, and software.

Pre-planning for recovery is essential, as it allows for a collective recovery, and resumption plays to the organization's technology leaders and seeks their approval before following through.

Responsibilities of Disaster Recovery Specialist include:

Coordinating the development, training, and exercise of a recovery plan

Establishing contacts/networks for recovery resources and support systems

Implementing practices to further sustainability in strategic planning initiatives

Validating accessibility and safety

Forming internal and external contacts and contractors

Assessing damage

Pinpointing the scope of repair work

Developing repair plans and schedules

Restoring operations

Updating plans

Data, hardware, and software recovery is critically important in a malicious attack or a natural disaster, and restoring an organization to normal functionality in as little time as possible following a disaster is crucial.

Work with organizations and businesses, protecting them by creating and updating technical disaster recovery and business continuity plans.

Work alongside information technology professionals within organizations, present recovery plans to business and information technology leaders, and also provide training for staff members.

Communicating with various staff members, working in a team environment, and conveying recovery plans to others.

Sr. Solution Architect for PowerProtect Cyber Recovery – Dell / EMC 02/2022 – 03/2023

Roles and Responsibilities of Offering Cyber Recovery and CyberSense Solution Architecture

Develop Cyber Recovery for onboarding new Data Value environments incorporating (Servers, Storage arrays, and Backup services solutions).

Advisory Solution Architect – Understands CRS solution configurations, understands storage, focuses on implementation, and has a hand on the keyboard.

Data Protection – NetWorker, Avamar & DDBoost

ProtectPoint, Netbackup, Spectrum Protect, TSM, Commvault, Veeam, Cohesity, Rubrik, etc. knowledge is advantageous.

Well-versed in Backup and different recovery techniques

Data Domain - all aspects of Data Domain (Virtual and Physical)

NEC Hydrastore, ProtectTier, and NetBackup Appliances knowledge is advantageous

Monitoring – SNMP, Syslog, IPMI,

Alerting – SIEM

Network

Secure Networking, software-defined networking knowledge is advantageous

Virtualization focussed on VMware

Vmware ESXi, Ventre,

OS exposure

Remote access, access protocols, and their vulnerabilities

Jump Servers

Session Manager

RDP, etc.

Security

Access Management – Logical and Physical

CyberArk, BeyondTrust, CrowdStrike, Carbon Black, etc. knowledge is advantageous.

VPN & Firewall

NIST framework – focus on Protection and Recovery

Database exposure

Oracle RAC, RMAN, Data Guard

SQL, Exchange, Sybase, DB2, etc.

(See attached completed Certs/training).

Lead Solution Architect for Backup & Storage – Dell / EMC 10/2018 – 01/31/2022

Roles and Responsibilities of Offering Solution Architect

Develop solution architecture for onboarding new storage and Backup as a Service solution.

Provide technical leadership and consulting for Storage and Backup technologies and solutions.

I am one of two Senior Lead Solution Architects for Dell/EMC assigned to DXC WLaaS – Solution Architect.

Provided solution designs and support for implementation and transition teams by providing physical and logical VISIO drawings and spreadsheets. Provided detailed Backup, Storage, SAN network, and the IP network and broke down the equipment's physical locations, ports, and IPs.

In doing all this, adhere to industry best practices and follow the TOGAF methodology and framework in PTM / LTM, Data Center Readiness Checklist, etc., reporting.

Oversee and manage multiple accounts and projects for DXC to production on this assignment.

My solutions covered global customers in all theaters with multimillion-dollar accounts.

My designs had to encompass cross-site replications and honoring international laws.

In performing all the above tasks, I was one of three solution architects in charge of reviewing and approving all teammates' PTMs and other technical questions, documentation, or procedures.

Perform all the above tasks in ITIL and ServiceNow platforms to provide the status of project tasks and upload project documentation/collateral.

Complete the required solution orders and submit them to DXC Global Partners for processing.

Obtain quotes from DXC Global partners for new Capital orders.

Present design and orders to the Global Utility Review Board for Utility orders.

Review and approve equipment and licensing orders/BOMs to ensure they meet the requirements.

Collaborate with AT&T Network Engineers to create the cable mapper for Onboarding and review/approve cabling quotes.

Collaborate with the Offering Delivery Engineer and Data Center resources to complete the DC Readiness Checklist.

Collaborate with the DC Manager and obtain approval for DC Readiness.

Provided solution architecture for Dell/EMC and HP products and service solutions for storage/SAN and Backup.

oEMC Backup and Storage hardware and software

Avamar, ROBO/NDMP/AVE, Networker, IDPA, Data Domain, DDVE, DPA, ECS

Unity, SAN switches

Dell Training with Certification on Dell Cyber Vault solution and PowerProtect Cyber Recovery Concepts

oHP Backup and Storage hardware and software

StoreOnce

Nimble, XP7, SAN switches, MSL Tape Library

Sr. Technical Specialist-Backup & Storage / BOE Admin – OhioHealth 06/2018 – 09/2018

As one of two senior backup Admins, I support over 4,000+ VM clients and 500+ physical servers across multiple platforms. The largest is EMC Avamar with Data Domain, and the other platforms are EMC / Networker, AvePoint / DocAve, GB&Smith /360Plus to backup SAP Business Objects, and Veeam. In addition to Backup & restore tasks, I support SAP BOE servers.

I supported 11 hospitals and 65 specialty care areas in multiple sites by performing server and database restores and personal files and folders.

I manage enterprise storage and backup infrastructure. That involves designing, installing, administrating, maintaining, and troubleshooting the storage and backup environments. I coordinate with various operational and architecture teams and participate in the planning and designing of the infrastructure.

Perform all the above tasks in ITIL and ServiceNow platforms to provide the status of project tasks and upload project documentation/collateral.

Solution Architect – Virtual Instruments 09/2015 – 02/2018

As one of the Solution architects for the Midwest, I provide pre-sales and post-sales support to JPMC while working directly with their global support teams and management to align their business and needs with the Virtual Instruments solutions.

Provide product and project scope; planning, scheduling, and executing private engagements. Developed and deployed success criteria for sales initiatives, Proof of Concept, Health Utilization Performance reporting, and Managed Service engagements for multiple lines of business.

Collaborate on performance Management challenges using the Virtual Instruments Virtual Wisdom Platform. Application, compute virtualization & SAN. Deliver data correlation, diagnostics, analytics, analysis, performance, capacity & health, and relevant action items to organizational teams to achieve business goals.

Virtual Instruments Residency 09/2015 – 08/2017

Contracted to JPMorgan Chase & Co.

Provide performance, monitoring, and capture planning for JPMC infrastructure.

Provide continuous improvement around processes, tools, and best practices.

Review and prepare training procedures and implement training and mentoring programs. Determine staffing requirements and assignments for engagements.

Single point of contact for escalated services, support, and executive team issues. Deliver performance appraisals for FAEs (matrix reporting).

Specialist, Infrastructure Engineering, Solutions Engineer. - HP Residency 02/2014 – 09/2015

Contracted to the Nationwide Ins.

Provide engineer solutions for the I&O Nationwide infrastructure,

Formulate and execute customer infrastructure solutions across all channels (Mobile, Cloud-based, Applications, and Databases).

Help formulate and capture requirements and understand business objectives and operations.

Ideate, conceptualize, and drive infrastructure solutions.

Deliver enterprise solutions that meet or exceed five 9s SLAs in a 24/7 operation environment.

Provide enterprise mobility and Cloud-based strategy, work with senior architects to formulate reference architectures for digital solutions across multiple channels, and articulate the strengths and weaknesses of approaches.

Understand, articulate, and incorporate API strategies, backend as a service, and define end-to-end architecture solutions for customers.

Provide competitive analysis of solutions with differentiation for own solution and clear value proposition.

Develop strong, long-term relationships and referrals with customer management.

Be the point of contact with the customer through all phases of the engagement. Follow up and ensure total customer satisfaction through the relationship's life cycle.

I led driving solutions for the development lifecycle with the development teams onshore and offshore.

Collaborate with sales teams in taking new offerings to the market

Work with account teams and customers on specific customer opportunities, including ideation workshops and requirements-gathering sessions

Keep abreast of technology developments and include Enterprise Mobility applications across industry and vertical departments

Adhere to all CLIENT Sales, Human Resources, and corporate ethical policies, standards, and guidelines.

Proficient in ITIL, SDLC, and Quality Assurance processes.

Provide SAN Storage and DR solutions and support for all ERP systems. (SAP, PeopleSoft, and ORACLE)

Participating actively in technical reviews for data center design, architecture, performance, and scalability. Ensure we meet or exceed the requirements of the vendor and data center technical team.

Tech. Lead Sr. SAN Storage & Backup Architect - (P3) - NEC Residency 07/2013 – 2/2014

Contracted to the Honda R&D ISD

Provide support on HDS, HNAS, NetApp, XIV, and IBM TSM backup equipment.

The senior level is responsible for the entire lifecycle management of storage infrastructure, including preparing, planning, designing, implementing, operating, and optimizing to ensure the storage infrastructure is kept up to date with the technology and meets the changing business demands of the customer.

Consult with end-users and utilize historical reports to determine the current challenges and propose appropriate solutions.

I performed system installation, configuration, and system support activities. I evaluated the system compatibility of end-user software. Planning power and cabling requirements for the server, storage, or related systems may be necessary.

Develop backup and disaster recovery plans for Storage equipment—a broad understanding of Storage Management Framework and Services. Work independently and receive minimal guidance. Act as a resource for colleagues with less experience and an escalation point for service-impacting incidents.

I participated in technical reviews for data center design, architecture, performance, and scalability. Ensure we meet or exceed the requirements of the vendor and data center technical team.

Sr. SAN & Storage SOLUTIONS ARCHITECT - EMC Residency/Troubleshooting 08/2011 – 03/2013

Self-employed as EDATA ADVANTAGE INC. subcontracted to the JPMC Chase GTI

Provide Level 3 SAN support on EMC equipment in over 30-plus data centers globally for JPMC.

Solid knowledge of fabric and frame troubleshooting gave day-to-day support as required for the operations teams from a troubleshooting/RCA standpoint. It helped to facilitate a better "liaison" role between the JPMC and EMC technical support teams.

Strong understanding of all primary EMC toolsets, including Solutions Enabler, NaviSphere Manager, SPA, ECC, and ESRS. Assisted in rebuilding many of these tool sets, architecting designs for the near future, and ensuring maximum proficiency, including capacity planning around each tool set.

Capable of leading technical instruction sessions for the operations, building, and planning towers on troubleshooting, toolset use, standardization, monitoring, and performance analysis.

Excellent analytical and scripting skillset, with the primary intent being assistance in the development of threat analysis details following a newly discovered code or configuration issue that caused production impact and assistance in both the construction and execution of resolution plans created to attack those threats

Design Architect, tester, integration and support, best practices analysis of EMC's Unisphere – Storage Management, Virtualized for JP Morgan Chase Infrastructure Global Data Centers

Responsibilities include level 3/4 (Design Architect and Support Engineer) support of VMWare infrastructure ESX, HA, DRS, and Virtual Center. SAN Administration / Storage Operations and Provisioning supporting physical and Virtual environments of JP Morgan Chase International infrastructure to Global Data Centers

Responsibilities include supporting SAN and Storage for all Heterogeneous Enterprise OS Environments utilizing VM servers as part of media reduction design goals globally.

Ensure we meet or exceed the requirements of the vendor and data center technical team. I actively participate in technical reviews for data center design, architecture, performance, and scalability.

Sr. Enterprise SAN & Storage Administrator (Jazz Admin) – Artech 01/2011 – 08/2011

Artech Information Systems subcontracted to IBM.

Provide day-to-day support for multiple SANs and storage for international broker account systems. Review, implement, and perform data center SAN & Storage migrations for multiple locations.

Prepare, perform, and test D\R solutions for brokers on international account servers.

Service as a SAN / Storage Administrator performing support engineering of FC SAN environments consisting of EMC (Symmetrix / DMX, CLARiiON) Storage Arrays with Brocade, McDATA, and Cisco FC SAN Switches. Infrastructure management tools used: EMC ECC, Solutions Enabler SymCLI, EMC Celerra Manager, EMC Navishpere, Brocade EFCM

Support Merrill Lynch accounts using "MASTER" ML proprietary Storage tool and reporting. Design and organize SAN and Storage

Implement their design programs and principles. Support over 5 major sites using all major and minor switch and storage vendors

Responsibilities include supporting SAN and Storage for all Heterogeneous Enterprise OS Environments utilizing VM servers as part of media reduction design goals globally.

Participating actively in technical reviews for data center design, architecture, performance, and scalability. Ensure we meet or exceed the requirements of the vendor and data center technical team.

I participated in technical reviews for data center design, architecture, performance, and scalability. Ensure we meet or exceed the requirements of the vendor and data center technical team.

Sr. Enterprise SAN & Storage Administrator – TEKsystems Residency 01/2010 – 01/2011

TEKsystems subcontracted to the Bank of America / Merrill Lynch

Provide day-to-day support for multiple SANs and storage for international broker account systems. Review, implement, and perform data center SAN & Storage migrations for multiple locations.

Prepare, perform, and test D\R solutions for brokers on international account servers.

Service as a SAN / Storage Administrator performing support engineering of FC SAN environments consisting of EMC (Symmetrix / DMX, CLARiiON) Storage Arrays with Brocade, McDATA, and Cisco FC SAN Switches. Infrastructure management tools used: EMC ECC, Solutions Enabler SymCLI, EMC Celerra Manager, EMC Navishpere, Brocade EFCM

Support Merrill Lynch accounts using "MASTER" ML proprietary Storage tool and reporting.

Design and organize SAN and Storage

Implement their design programs and principles. Support over 5 major sites using all major and minor switch and storage vendors

Responsibilities include supporting SAN and Storage for all Heterogeneous Enterprise OS Environments utilizing VM servers as part of media reduction design goals globally.

I participated in technical reviews for data center design, architecture, performance, and scalability. Ensure we meet or exceed the requirements of the vendor and data center technical team.

Sr. SAN & Storage Administrator - EMC Residency 08/2009 – 12/2009

Self-employed as EDATA ADVANTAGE INC. subcontracted to the JPMC Chase GTI

Deploy and decommission Storage on Arrays (EMC and HDS). Supported Vendor CEs during managed changes. Responsible for implementing, engineering, and supporting the client site MetaSAN and Storage Arrays.

Service as a SAN / Storage Administrator performing support engineering of FC SAN environments consisting of EMC (Symmetrix / DMX, CLARiiON, Celerra), HDS (USP, 9980) Storage Arrays and Network Appliance / IBM N-Series, and Filers with Brocade, McDATA, and Cisco FC SAN Switches. Infrastructure management tools used: EMC ECC, Solutions Enabler SymCLI, EMC Celerra Manager, EMC Navishpere, HDS HDvM, Brocade EFCM, brocade Web tools

Design and organize SAN and storage space by following the IBM ISMS Storage Design Process

Implement their design programs and principles. Support over 25 sites using all major and minor switch and storage vendors.

Responsibilities include supporting SAN and Storage for all Heterogeneous Enterprise OS Environments utilizing VM servers as part of media reduction design goals globally.

I participated in technical reviews for data center design, architecture, performance, and scalability. Ensure we meet or exceed the requirements of the vendor and data center technical team.

Storage Architect / Designer - EMC/HDS/IBM for IBM Global Services 11/2008 – 08/2009

Self-employed as EDATA ADVANTAGE INC. subcontracted to IBM Global Services by SimpleTech

Storage Architect / Designer for SAN and Storage services

Design and organize SAN and storage space by following the IBM ISMS Storage Design Process

Implement their design programs and principles. Support over 25 sites using all major and minor switch and storage vendors

Responsibilities include supporting SAN and Storage for all Heterogeneous Enterprise OS Environments utilizing VM servers as part of media reduction design goals globally.

Participating actively in technical reviews for data center design, architecture, performance, and scalability. Ensure we meet or exceed the requirements of the vendor and data center technical team.

Sr. SAN Administrator - EMC/HDS/IBM for IBM Global Services 5/2007 – 11/2008

Self-employed as EDATA ADVANTAGE INC. subcontracted to IBM Global Services by SimpleTech

SAN / Storage Support Engineering and Storage Provisioning services

As the ISMS Storage Team member, I provided services supporting Storage Arrays (EMC DMX, HDS USP, and IBM DS8000). Supported Vendor CEs during managed changes. Responsible for implementing, engineering, and supporting the client site MetaSAN, Storage Arrays, and NAS.

Service as a SAN / Storage Administrator performing support engineering of FC SAN environments consisting of EMC (Symmetrix / DMX, CLARiiON, Celerra), HDS (USP, 9980) Storage Arrays and Network Appliance / IBM N-Series, and Filers with Brocade, McDATA, and Cisco FC SAN Switches. Infrastructure management tools: EMC ECC, Solutions Enabler SymCLI, EMC Celerra Manager, EMC Navishpere, HDS HDvM, Brocade EFCM, and brocade Web tools.

Participating actively in technical reviews for data center design, architecture, performance, and scalability. Ensure we meet or exceed the requirements of the vendor and data center technical team.

EATON CORPORATION, Eastlake, OH 10/2006-4/2007

Senior Specialist - IT Infrastructure

A sole supporter of a large SAN environment in two data centers, including EMC DMX 3/2000, CLARiiON, and Connectrix (McDATA) fiber switches.

Introduce a new procurement method for storage on-demand and present the cost-benefit analysis with ROI to the CFO and CIO.

Provide storage to clustered and non-clustered servers using multiple storage platforms. (HP-UX, Solaris, Windows, VMware, and Exchange)

Design Business Continuity solutions using SRDF/TimeFinder with BCV and Clones devices

Develop and integrate scripts to automate operational processes such as database quiesce, TF Establish/Split BCVs, and SRDF scripts for cross-site data replication for D/R solution.

Create, support, monitor, and problem-solve nightly SRDF / NetBackup jobs

Coordinate and test with the Control-M / Maestro Specialist on nightly schedules job using commands from TimeFinder, SRDF, and databases quiesce and NetBackup

Provide 24-hour support on SAN, Storage, and Backups in two data centers

Recognized for two Eaton Corporation awards for exhibiting dedication

Responsibilities include supporting SAN and Storage for all Heterogeneous Enterprise OS Environments utilizing VM servers as part of media reduction design goals globally.

Participating actively in technical reviews for data center design, architecture, performance, and scalability. Ensure we meet or exceed the requirements of the vendor and data center technical team.

NATIONWIDE INSURANCE, Services Company, Columbus, OH 9/2003-10/2006

Senior SAN/Storage Administrator

Senior technical lead in SAN / Storage architect and administrator implementing best design and storage provisioning practices.

Support a large SAN environment that includes Shark, FAStT, Hitachi, network appliances, Cisco 9509, and Brocade 2800/3800 fiber switches.

Play a key role in creating and implementing standards and procedures to meet SLAs

Work closely with other teams (SA's, DBA's) to develop a good working relationship between groups

Served as Technologic Lead on an $8M SAN refresh project to migrate 104 – 16 Brocade switches to 20 Cisco 9509 Director Class switches. This migration affected 290 various types of servers and storage arrays and was completed in 90 days with no unscheduled customer impact. With the team, I received awards from:

oSNIA for Best Practices in Storage

oNationwide EVP & CIO management for SAN Consolidation

Played a vital role in a $26M project to consolidate and duplicate accounting applications and databases into a single P&L accounting system. Successfully managed the Storage and SAN architect requirements in a solo capacity. It successfully met the project requirements by providing its storage needs to applications, databases, and clustered servers in dual data centers. Personally, the Chief Technical Officer received thanks: 'Thank you for your dedication and leadership in helping Nationwide build a highly resilient and reliable infrastructure.'

Participating actively in technical reviews for data center design, architecture, performance, and scalability. Ensure we meet or exceed the requirements of the vendor and data center technical team.

IBM GLOBAL SERVICE SDCC-West, e-Business, Columbus, OH 1998-2002

(Project outsourced from Bank One)

Service Delivery Manager, Web Servers 2001-2002

IT Service Delivery Manager of web hosting for three multi-million-dollar sites for a banking customer ranked fifth in the country by Fortune 500.

Supervise 18 employees consisting of System, Network, Backup, Security, SAN, and Storage Engineers and Administrators, supported 400+ servers in a LAN / WAN environment using SAN / NAS on an Ethernet and Fiber Channel network.

Quality and Production Assurance, Change Management, Physical and Logical Security, Documentation, Backup / Disaster Recovery, Volume Management, Crisis Management, and maintaining all Service Level Agreements. With an operating budget of $9M

Maintain a High and Normal URL Availability level of 99.99% & 99.95%

Increase monthly revenue with additional server growth by 10% - 18%.

Participating actively in technical reviews for data center design, architecture, performance, and scalability. Ensure we meet or exceed the requirements of the vendor and data center technical team.

BANKONE1, Columbus, OH 1995-2001

UNIX System Team Lead, Administrator, 1999-2001

(Project Outsourced from Bank One)

UNIX Team Led for 14 UNIX System Administrators supporting 87 UNIX servers (HP, NCR, SUN), Disk Arrays, SAN (Storage Area Network), and Backup hardware for LAN / WAN environments located locally and remote sites while maintaining high availability.

Saved $250M per week in lost revenue by engineering and documenting Disaster Recovery Plans

Architect, manage, and support the SAN using EMC tools (ControlCenter (ECC), SDR, SRDF, volume logic, TimeFinder, PowerPath, Connectrix Manager, and ESN Manager) Logical Volume Manager. Installing fiber channel cards (Emulex, Qlogic, HFC, and JNI) in HP, SUN, and Windows NT/2K servers.

Led efforts for all UNIX System Administrators to document and cross-train on all UNIX platforms

Introduced procedural improvement to increase productivity by 23%

Participating actively in technical reviews for data center design, architecture, performance, and scalability. Ensure we meet or exceed the requirements of the vendor and data center technical team.

SAN Specialist for UNIX Systems, Senior UNIX System Administrator 1998-1999

(Project outsourced from Bank One)

Maintained and supported hardware and software for mission-critical systems on UNIX / NT and EMC platforms in local and remote locations in LAN / WAN environments.

I improved system downtime by 50% by architecting a process to swap out a failed disk for a warm spare server.

Participating actively in technical reviews for data center design, architecture, performance, and scalability. Ensure we meet or exceed the requirements of the vendor and data center technical team.

Teradata Manager & Teradata Database Administrator September 1995 to September 1998

Managed and maintained the NCR hardware, UNIX OS, and Teradata Utilities

Administered the process and integration of data for the databases by extracting, cleansing, transforming, and loading all data on time, which allowed me to meet all SLAs

Aided in database tuning and performance

Design a purge process and long-term data retention and backup strategy

Performed analysis and forecast data growth

Performed capacity and performance of systems and databases

oCommand and Tools: BTEQ, Querymen, Teradata Performance Monitoring Systems, Teradata Manager, Fast Load, Fast Export, Multi-Load, Purge

Participating actively in technical reviews for data center design, architecture, performance, and scalability. Ensure we meet or exceed the requirements of the vendor and data center technical team.

Technical Skills

Hardware

EMC/Dell Avamar, Data Domain, DDBoost, Networker / AppSync / DocAve / 360Plus / Veeam / EMC Symmetrix / DMX, CLARiiON, DS8300, Cisco, Brocade, McDATA, Shark, FAStT, Hitachi VSP, HNAS, NetApp (Network Appliance), HP, Sun, Emulex, Qlogic, NCR, Storage Tech Stacker, XIV and PC

Languages

Korn Shell, AWK, C-Shell, CASE Tools, TSO/SPF, ROSCOE, JCL, CICS, Assembler

Databases

Teradata, SQL, DB2

Software

VirtualWisdom

VMWare VI3 (ESX 3.5, Virtual Center, VMWare Client, HA, DRS)

VMWare VSphere (ESX 4, HA, DRS, VCenter)

Windows Server 2016 / 2010 / 2008 Enterprise

Windows Server 2003 (Datacenter, Enterprise)

Windows 2000 (Datacenter, AS)

Windows NT 4.0 (Datacenter, Enterprise)

ServiceNow

Solaris 10

Linux

Citrix Winframe 1.7

Citrix Metaframe 1.8 / XPe

Microsoft SBS 2003 / 2000 / 4.5

Windows XP

Windows Vista

Windows 7

NetApp OnCommand Insight (Onaro SANscreen)

HP-UX, AIX, Network Appliance, BTEQ, Querymen, Teradata, Fast Load, Multi-Load, ECC, Solution Enabler, TimeFinder, SRDF, Connectrix, Symmetrix, InfoMover, PowerPath, VERITAS NetBackup, Volume Manager, MicroFocus Cobol, Microsoft Office Suite, Lotus Notes

Unix

Network

FC, SAN, TCP/IP, FCIP, IPX/SPX, Ethernet, 10/100/1000base, XCOM, NetBEUI, DWDM

Education

DeVry University, Columbus, Ohio

Bachelor of Science in Computer Information Systems for Business

Training

Cisco Cisco Director

Brocade Brocade Director

IBM DS8300, Shark, FAStT,

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