Data Entry Clerk
Resume:
E. Brandon Coates
Columbus Oh, *****
ad5kc4@r.postjobfree.com
OBJECTIVE
To contribute excellent customer service and provide remarkable administrative skills; producing quality service, yield customer satisfaction. Demonstrating the significance of professionalism and work ethic that meet the reputation of the establishment through leadership skills and management.
WORK EXPERIENCE
Prep cook/Maintenance Staff
Balance Family Academy- Columbus, OH
November 2021-Present
• Managed inventory so that all necessary ingredients are stocked for service
• Hired new staff and providing training to facilitate quick acclimation
• Streamlined the kitchen processes to maintain prompt service times
• Worked with the Head Chef to develop and maintain the restaurant menu
• Set regular cleaning standards for the kitchen and verifying that staff is maintaining sanitation levels
• Created schedules for all kitchen staff
• Tracked kitchen finances to identify areas of potential waste
• Managed inventory so that all necessary ingredients are stocked for service
Lead Skip Tracer
Reliant Capital Solution-Columbus, OH
July 2019-November 2021
• Conducted comprehensive research to locate individuals with outstanding debts
• Utilized various database, software tools, and credit bureaus to gather information
• collaborated with legal teams and law enforcement agencies when necessary
• Maintained detailed records of all inquiries and findings.
• Leveraged social media platforms as a tool for locating individuals
Manager/Head Chef
Morones- Columbus, OH
February 2018-October 2019
• Managed inventory so that all necessary ingredients are stocked for service
• Hired new staff and providing training to facilitate quick acclimation
• Streamlined the kitchen processes to maintain prompt service times
• Worked with the Head Chef to develop and maintain the restaurant menu
Senior Collections Representative
Igor- Columbus,OH
September 2013-July 2015
• Performed various administrative functions for assigned accounts, such as recording address changes and updating the records of customers.
• Received inbound and made outbound calls to collect outstanding receivables.
• Service customer by answering general inquiries, invoice questions, and address customer concerns.
• Met production goals: promise to pay, dollars collected, individual, team and/or department goals.
• Performed all tasks in compliance with company policies and procedures.
• Developed and maintained positive, professional relationships with peers, and customers.
• Worked with the team to assemble the weekly team schedule..
• Confer with customers to determine reasons for overdue payments and to review the terms of service, or agreements.
• Performed all tasks in compliance with company policies and procedures.
Senior Skip Tracer
NCO Financial Services- Columbus, OH
August 2005-September 2013
• Conducted comprehensive research to locate individuals with outstanding debts
• Utilized various database, software tools, and credit bureaus to gather information
• collaborated with legal teams and law enforcement agencies when necessary
• Maintained detailed records of all inquiries and findings.
• Leveraged social media platforms as a tool for locating individuals
SKILLS
Management of Personnel Resources
Self-Assessment and Management
Time Management
Active Listening
Written and Verbal CommunicationComputer Literacy
Data Entry and Microsoft Office (Outlook, Internet Explorer, Word, Excel)
Reading Comprehension
Critical Thinking and Decision Making
Negotiation and Persuasion
Troubleshooting
References
Giving upon request
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