Assistant Manager Customer Service
Resume:
Emmanuel Mapp
Columbus, OH *****
ad5dva@r.postjobfree.com
Work Experience
Security
BEST Crowd Management - Columbus, OH
March 2022 to August 2022
I worked large and small venues here in Columbus including nationwide arena and the schottenstein center to the palace theater to clubs and bars on OSU campus. My main job was to make sure our guest and staff were doing what they needed to be doing
Hostess
Hampton by Hilton - Columbus, OH
August 2021 to January 2022
Making breakfast for the hotel and providing the best quality service Assistant Manager
Planet Fitness - Columbus, OH
February 2020 to July 2021
Taking care of all guest and making sure all employees completed daily task. Loader
JCPenneys Warehouse - Columbus, OH
January 2020 to March 2020
Loading trucks with multiple items once scanned.
Custodian
Sbm - Columbus, OH
March 2019 to November 2019
Cleaning from bathrooms to offices.
Receiving
Lbrands
October 2018 to January 2019
Lifting 50lbs boxes and unloading them off of trucks Cashier
The Added Touch - Columbus, OH
September 2018 to November 2018
Giving out excellent customer service, counting the drawers and putting away jewelry. Burger King Cashier
Burger King - Columbus, OH
February 2018 to May 2018
I worked on the register, where i made sure the customer or guest received their exact order, made sure to keep my work place presentable, and i had to make sure to keep the guest very comfortable and welcomed to serve.
Stow Associate
Zulily - Columbus, OH
October 2017 to January 2018
I worked as a stower, i had to get displayed items on a cart nd put them in the stowing areas so pickers could pick out the items for customers, i did this also while having to average a set number of stows as i worked.
Door to Door Sales
AEP Energy - Columbus, OH
August 2017 to November 2017
I had to use major social skills to get approved from our guest to switch there electric to AEP Energy, i had to also completely understand the electric company nd wat its plans and discount to our guest where Busser
AMC Theatres - Columbus, OH
February 2017 to October 2017
As a busser i had to make sure every theater was clean amd ready before our guest where to enter the theaters, i ended up becomjng the crew lead busser so i had to make sure our station in the kitchen was put together while maintaing order with the theater schedule. I would have to also give my co-workers their job positions to keep order throughout tbe day. While working i had to treat our guest with well respect and keep them as happy as possie using social skills. Picking
Adecco - Columbus, OH
September 2016 to January 2017
I had to pick items from designated areas and drop them off to the packers for them to pack while reaching the set goal for that day
Education
High school or equivalent in Music
Columbus north international school - Columbus, OH August 2012 to August 2016
Skills
• Custodial Experience
• Busser
• Custodial experience
• Cleaning
• Sanitation
• Floor care
• Heavy lifting
• Communication skills
• Materials handling
• Pallet jack
• Warehouse experience
• Sales
Certifications and Licenses
Driver's License
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