Real Estate Customer Service

Kimberly Stickman

*** *********** ** *, ******* Town, WV 25414, 304-***-****

ad49pd@r.postjobfree.com

Qualification Summary

Proven real estate agent and professional home interior design specialist with excellent customer service, reliable communication skills, and results driven track record. Maintain high level client satisfaction through loyalty in demanding sales and account management environments.

Professional Experience

The Design Center LLC- Martinsburg, WV - Independent Contractor/ Design Consultant (August 2004 – Present)

Generate sales, execute orders, installations, and manage projects for client requested spaces utilizing customer selected window treatment products.in excess of $75,000 annually. Provide high level customer service through building relationships and developed trust with clients across a multistate area of operation. Manage accounts receivable and accounts payable for client and vendor contracts.

Samson Properties - Real Estate Agent (October 2022 – Present)

Represent the buyer or seller in the process to buy, sell, or rent a home; Prepare and submit prospect leads, inspection of property, screen and prospective clients; Oversee property closing process from the initial contract to closing; Execute professional and timely real estate experience for clients, outside agency real estate agents, title companies, attorneys, and financial lenders.

Exit Success Realty - Real Estate Agent – (March 2018 - September 2022- Present)

Represent the buyer or seller in the process to buy, sell, or rent a home; Prepare and submit prospect leads, inspection of property, screen and prospective clients; Oversee property closing process from the initial contract to closing; Execute professional and timely real estate experience for clients, outside agency real estate agents, title companies, attorneys, and financial lenders.

Arron’s – Sales Manager and Customer Sales Representative (August 2013 -December 2015)

Responsible for the sales team while setting and meeting sales quotas; Managing all sales support staff and representatives, ensure customer satisfaction and close sales; Collecting payments for sales; Hire, train, and lead sales representatives; Hold sales meetings and create incentives for sales rep to meet goals; Oversee all sales from beginning to end to ensure a smooth process including accounts payable and receivable.

The Blind Shade & Shutter Company – Office Manager, Inside/Outside sales (August 1999-2004)

Managed sales and installation staff; managed sales projects from start to finish including accounts payable and receivable; Placed orders and maintained scheduled deliveries; Managed operations through daily staff meetings ensuring seamless workflow and high customer satisfaction; Executed payroll account and administrative office requirements as needed.

Job Related Training – Classes on new products and Installation Courses, staying up to date.

Continuing Education- Ethical Courses, Negotiating and Closing the Deal, Contracts etc. Brian Buffini Course

Education:

Licensed Real Estate Professional- Licensed in WV, and VA

Tidewater Community College - Nursing Assistant Certificate

Blue Ridge Technical Community College -30+ credits toward associate degree

Floyd E Kellam High School – Graduated 1990

References:

Gina Walters- 304-***-****

Shannon Burlette-304-***-****

Kim Dusek-304-***-****

Contact this candidate