Marketing Manager Customer Service
Resume:
Curriculum Vitae
General Assistant “Metro Namibia” October 2023- present
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PERSONAL INFORMATION
WORK EXPERIENCE
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D 44Police Comp, Luderitz
Namibia
ad442t@r.postjobfree.com
Sex Male Date of birth 02/06/1985 Nationality
Namibian
Replace with employer’s name and locality (if relevant, full address and website) Replace with main activities and responsibilities MICHAEL KAHIRIRI
New Business Consultant “Lighthouse – Financial Service” 2019-2022
• New clients
• Loan issues
• New contracts
• marketing
Marketing Manager “BASE FM RADIO” 2018-2019
• Sales and marketing
• New client development
• Sales statistics
• Receive cash payments
• Sales report monthly
Store Manager “Edgars Active (EDCON)” Windhoek 2015-2017
• People management
• Develop workforce plan
• Implementation of effective workforce
• Stock control
• Stock count
• OHAS
• Financial ratio store
• Merchandise
• Report pf profit and loss account
• Budget and financial
Administration and Finance Manager “Edgars Active (EDCON)” Okahandja 2014-2015
• Customer accounts
• Financial advice to customer KYC’s (know your customers)
• New business development
• Profit and loss account
• Stock room
• Reconciliation
Assistant/ Admin Manager “Ackermans (PTY) LTD” Keetmanshoop 2012-2013
• Customer queries and complaints
• Banking reconciliation
• Inventory reconciliation
• Profit and loss account
ID :850***-*****
P : 1171276
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Supervisor “Ackermans (PTY) LTD” Whenhill Windhoek 2008-2012
• Customer service
• Till point sales operator
• Recording of sales and credits
EDUCATION AND TRAINING
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to)
ELLA DU PLESSISS HIGH SCHOOL 2005
Grade 12
Subjects
• English
• Otjiherero
• History
• Geography
• Development studies
• Mathematics
OX-BRIDGE ACADEMY
Sales Management (level Diploma)
Subjects
• Sales Management 1
• Sales Management 2
• Marketing and Public Relation
EDCON COE LEARNING
Employee Relation (level certificate)
Subjects
• Introduction of Employee Relation of Line Managers
• Employee Relation for Line Managers Assessment
• Investigating Misconduct- A guide for line manager
• Lucky brand Assessment
TRANING ATTENED
• Customer service
• Telephone etiquette
• Retail operation and management
• Banking inventory reconciliation
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English
Informatio
n
processing
Reading
Communication Content
creatio
n
Spoken interaction
Safety
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Problem
solving
PERSONAL SKILLS
Mother tongue(s)
Other language(s)
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Communication skills
Organisational / managerial skills
Job-related skills
Digital skills
Other skills
Driving licence
ADDITIONAL INFORMATION
Publications
Presentations
Good
Good
Afrikaans
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Good
Good
Good
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ies.: Learner Licence And Forklift driving
Ton 5
. Good command of quality control processes .
Good
Good
Good
Good
Good
Good
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My computer skills.
good command of office suite (word processor, spread sheet, presentation software)
good command of photo editing software gained as an amateur photographer
• OHAS (Occupational Health and Safety)
• Computer Literacy (MS Word, MS Excel, MS Powerpoint eplace with education or training organisation’s name and locality (if relevant, country)
Replace with a list of principal subjects covered or skills acquired Replace with your communication skills. Specify in what context they were acquired. Example: good communication skills gained through my experience as sales manager Good
Good
Goodl
Reference:
Mr. Erikson Nghikufe
Light house financial Service. (Area Manager)
. Leadership (currently responsible for a team of 10 people) but i have the experience of 20 Peoples under my leadership.
Replace with other relevant skills not already mentioned. Specify in what context they were acquired. Example:
Marketing, Inventory
UNDERSTANDING
SELF-ASSESSMENT
SPEAKING WRITING
Mr.Rothof Mberiyandje
Edcon . (Area Managers)
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