Project Manager Management

John H Morrison

***** ******** ****, *********, ** Phone= 704-***-****

Email= ****.******@*****.***

Roles: Experience Summary

Project Manager Effective Information Technology professional with

Data Center Operations over 20 years of extensive expertise in project

Finance/Budget Administration management, business administration, computer

operations, and facilities management. Throughout

Vendor Management his career Mr. Morrison has demonstrated the

Facilities Management ability to lead and to influence at all levels of

Service Availability the organization. Mr. Morrison brings end-to-end

Management project management experience, leading a data

center relocation project from one state to another

delivering the project successfully without

Tools/Methods: customer interruption ahead of schedule and under

budget. He also brings experience managing internal

Clarity computer operations teams with resources across the

Project Management country. Mr. Morrison has extensive developing and

-MS project planning large initiatives including development of

MS-Office Suite the business case, resource plans, project

ITIL timelines and project budget. His organizational

Visio Basic skills and personnel management ability were keys

Requirements Management to the success of his departments and projects.

Skills Inventory

Industry Application: Project Management:

Financial/Banking Services Planning and Development

Credit Card Clarity Project Administration

Manufacturing Risk Management

Education Resource Management

Vendor Management

Education: Budget Administration

Project Closure

University of Solution Analysis

Pittsburgh-Engineering Facilities Administration

Lehigh University-Business Disaster Recovery/ Business Continuity

and IT Security/Risk Management Experience

Quality Assurance:

SDLC/Agile/Waterfall Process Familiarity

Additional Training: Disaster Recovery Site Management

ECPI-IT Technical

Various Business Courses

Chronological Summary of Experience

Project Manager-Consultant

Advantage Corp-Wells Fargo/Wachovia Merger-Wholesale Dept.

April, 2011 to October, 2012

A. Project Lead working on Wachovia to Wells Fargo Network

Enterprise Messaging migration.

. Led Wholesale Dept project meetings to identify and process

SMTP gateway servers and devices from old to new Wells gateways

. Used Clarity to create work orders and track progress.

. Documented and maintained database and spreadsheets to measure

progress.

. Used aggressive "Out of Box" processes to accomplish targets

. Co-ordinated engineering resources to complete assignments.

. Co-ordinated LOB resources to identify and complete migration

B. Senior Project Manager-Consultant

. Project lead working on Wachovia OS Remediation effort, as

part of Wells Fargo merger. Project was to identify and

remediate operating system inconsistencies.

. Used Clarity to create work orders and track progress.

. Lead LOB/Engineering project meetings to identify and correct

OS inconsistencies.

. Documented and maintained database and spreadsheets to measure

progress.

. Used aggressive "Out of Box" processes to accomplish targets

. Co-ordinated engineering resources to complete assignments.

C. Lead Project Manager-Consultant

. Worked as project lead, on the Access Management project.

This was beyond 40 hr work week listed above and was an

additional assignment

. Interviewed LOBs and documented project to centralize access

management capabilities thruout the company.

Service Consultant -- Client Interface

U.S.Government, April 2010 to August, 2010

Providing client interface support, data collection and organization

services. Working as part of a team to QA data and verify collection

statistics for government data base.

. Independent client interaction and support.

. Documented statistics and verifed accuracy

. Strong interpersonal and organizational skills utilized to complete

assignment

Microsoft Suite Applications-Business Skills Refresher

In Home Traning, February, 2009 to January, 2010

Retraining on the Microsoft Office Suite of products to maintain business

and technical expertise.

. Excel

. Word

. Access

. Powerpoint

. Project 2007

Service Availability Manager - Project Manager - Infrastructure Support

Client: Bank of America, January 2005 to February 2007

Provided project management, solution analysis, and problem resolutions to

the business channels utilizing Bank of America's project management

methodology.

. Managed a project to complete the analysis of the call center

environment functionality to support future growth.

. Led team to determine project scope.

. Developed, managed, and updated the project plan to reflect up-to-date

activity. Provided weekly status updates to sponsors.

. Identified and recruited resources.

. Established lines of communication to the team and senior management.

. Daily and weekly project meetings

. Continuous review of issues and risks to maintain forward progress.

. Proactively determined data sources and data configuration.

Manager of Operations, Facilities, and Administration

Client: Fleet Credit Cards/ Bank of America, January 1997 to January 2005

Responsible for Credit Card Data Center Operations, including management

of data center projects, financial administration and facilities operation

and co-ordination.

. Developed the program to relocate the data center from one state to

another. Planning included development of the business case,

preparation of the resource plans and the timelines and creation of the

project budget.

. Managed the execution portion of the plan, successfully delivering

under budget and on schedule.

. Lead an Information Risk group, responsible for all user access to

company systems, applications, and networks.

. Developed and managed merger and transition activity

. Developed and implemented disaster recovery plans for the data center.

. Managed multiple data center departments across the organization

. Developed and maintained delivery standards and operational SLA's

. Led a 7x24 data center operation.

. Managed 45 people in a coast to coast operation

. Responsible for Helpdesk Operations

. Led the day-to-day Financial Administration for the entire IT

department.

. Responsible for Vendor Management

. Responsible for budget and invoice processing

. Responsible for contract reviews and analysis.

. Responsible for Disaster Recovery data center

Operations Manager

Client: Advanta Corporation, May 1988 to Jan, 1997

Managed the production data center operations for all company IT functions

and development.

. Managed all data center projects including expansions and enhancements,

including development of the business case, resource plans, project

timelines and project budget.

. Led a 7x24 data center operational team

. Monitored all application performance and reliability

. Developed a reliable personnel organization.

. Coordinated Disaster Recovery planning and testing

. Developed the Information Technology budget process for the department.

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