Customer Service Manager
Resume:
J AMES R. GODLEY
Lakewood, Co
********@*****.***
Objective
To obtain a secure Management position utilizing my experience and
s kills to the fullest extent .
Education
B usiness Accounting Orlando College Orlando,
F lorida
B usiness Management University West Florida Pensacola,
F lorida
Relevant Experience
2004- 2010 Operations Manager United
Western Denver, Co
Responsible For overall operations and production. Inventory
control, Logistics, H i r ing and scheduling of work force, Purchasing,
maintenance schedule, budget control, sales and customer service.
Used Microsoft, excel, windows, Magic software for Inventory and
Quick books. Trucking and freight Knowledge.
1999 -2005 Owner/Manager Smoking
D istribution Denver, Co
Responsible for shipping of products of 6 different cigar companies.
O rder picking, order processing, purchasing, and inventory control,
shipping using UPS World, Fed Ex, customer service. Supervised 3
employees’ full time and one part time.
1992-1999 General Manager Somerset Restaurant and
Lounge Jacksonville, Fl
(With banquet facilities)
Completely setup and initiated new office procedures as well as
employee t raining programs.
Responsible for management and supervision of daily operations
i ncluding interviewing, hi ring, t raining, and evaluating up to 32
employees. Other duties advertising, menu planning, scheduling,
ordering, payroll, taxes.
L abor cost 17 to 19%
Food cost 31%
Profit 15 to 19%
1986-1992 Area Supervisor Golden Corral
S teakhouse Titusville, Fl
Responsible for 7 restaurants and the management staff. Duties
i ncluded Budget setting and control, Advertising, In terviewing and
h i ring and t raining for new management personnel and placing.
References Available Upon Request
Contact this candidate