Change Management Lead Business Analyst

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

Join us as a Change Management Lead Business Analyst

Brown Brothers Harriman is currently recruiting a Change Management Lead Business Analyst. As a Lead Business Analyst in our Service Delivery Change Management team, you will initiate, organize, and drive small/medium-sized projects or segments of large projects that address business goals and deliver business value. Under the direction of a project or program manager, you will participate in all phases of the project life cycle and be responsible for execution of project tasks in accordance with standards and best practices. You will lead effective meetings to gather, validate and document business requirements, as well as current and future state workflows. You will analyze data, research issues, and design solutions to meet business needs. In addition, you may lead user acceptance testing, training, and implementation of new and existing applications as defined in a project or product roll-out plan.

Your knowledge of financial services and SDLC, as well as strong organizational skills, will enable you to multi-task in a fast-paced environment driven to deliver on the strategic investments of the Firm. To be successful, you’ll need to be results-oriented and understand the impact of the project on the business as a whole. Your creativity and intellectual curiosity will enable you to manage through obstacles and drive resolution of issues. You will need strong communication and negotiation skills to successfully liaise between business managers and systems analysts and developers to understand and articulate business requirements, and assist in the design, development and implementation of technology enhancements.

Some of your key responsibilities include:

Lead small/medium sized projects or workstreams/segments of large projects or programs

Plan meetings, prepare materials, and lead or participate in meetings with business users and sponsors, systems groups, vendors and clients.

Document and/or review business requirements gathered from business users, sponsors and clients, and obtain user signoff on the requirements.

Conduct business analysis to determine how changing business needs will affect the system or product; clearly articulate the business need and potential solutions with support of insightful analysis and documented evidence

Design creative solutions that meet the goals and objectives of the project and align with product/ discipline strategy. Lead design sessions, driving to creative, thoughtful, viable solutions.

Prepare project status reporting and other project communications for internal and external stakeholders

Track and organize open items; understand the time sensitivities of open issues and drive to resolution.

Assist on User Acceptance Testing Strategy, test cases preparation and follow-up on execution.

Provide guidance for Business Analysts through coaching, resolving conflicts, coordinating activity, and assigning work.

What we offer:

2 additional days added to your holiday calendar for Culture Celebration and Community Service

Private medical care for you and your family

Life Insurance

Hybrid Working Opportunities

Professional trainings and qualification support

Thrive Wellbeing Program

Online benefit platform

Contracts for an indefinite period of time with no probation period

Desired Qualifications:

5+ years related work experience. Financial services industry knowledge and experience preferred.

Experience applying project management principles, practices, tools, and techniques, including business case development, ROI analysis, planning, scope and issues management, budgeting, and facilitation.

Proficiency using windows-based applications, including MS Office applications such as Word, Excel, PowerPoint, and Access. Working knowledge of MS Project.

Knowledge of Jira, Confluence

Ability to recognize one's own strengths and limitations, taking appropriate initiative to pursue development activities and seek assistance as needed.

Proactive and results oriented.

Demonstrated ability to work in a team-oriented environment.

Excellent written communication skills. Ability to communicate effectively and with clarity, with ability to negotiate.

Consultative and advisory skills with ability to work and communicate professionally with internal and external clients.

Experience developing and delivering presentations.

Experience working with Tricentis qTest is a plus

Creative and effective problem-solving and analytical skills

BA/BS degree, and/or equivalent work experience.

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