Administrative Assistant- Client services

EDUCATIONAL SERVICE CENTER OF CENTRAL OHIO JOB DESCRIPTION ADMINISTRATIVE ASSISTANT- CLIENT SERVICES Minimum Qualifications: * High school diploma * Post-secondary secretarial or office management training is desirable * Documentation of a clear criminal record in compliance with state statue * Complies with drug-free workplace rules and Board policies * Strong organizational, planning, and project management skills * Proficient in oral and written communication skills * Ability to compute mathematical data accurately * Strong multi-tasking ability and problem-solving skills * Demonstrated proficiency in office protocol and the use of information technology systems * Demonstrated accuracy in data entry, spelling, proofreading, and the correct use of grammar * Demonstrated proficiency in the use of office and/or other management information software * Collaborative disposition among co-workers and clients * Pleasant and professional telephone etiquette Note: This assignment may require a valid driver's license and access/availability of reliable of a reliable vehicle.

Employees must meet all prerequisite and ongoing qualifications to be covered by the service center's insurance carrier.

FLSA Classification: Non-Exempt Reports To: Superintendent/designee Job Objectives: Provide professional, confidential support services necessary for the effective delivery of administrative services to the Client Services Group.

Responsibilities and Essential Functions: "The following duties are representative of performance expectations; however, the list below is not ranked in order of importance." * Performs administrative support duties that facilitate effective administrative operations * Uses independent judgment and takes the initiative to perform tasks independently * Identifies and implements procedures that improve productivity * Organizes and maintains a functional filing system that ensures the safe retention and efficient retrieval of office records in accordance with Ohio's records laws * Upholds Board policies and follows administrative guidelines and procedures * Promotes a favorable image of the service center * Supports community/school partnerships that enhance the service center's operational effectiveness * Respects personal privacy and maintains confidentiality of privileged information * Answers the telephone, direct calls based on the nature of the inquiry, take/deliver messages, and manage calls efficiently to keep telephone lines open * Maintains an office calendar and schedules appointments as directed * Acknowledges visitors.

Determines the reason for their visit.

Answers questions.

Verifies appointments.

Directs visitors to the appropriate person or office * Keeps current with program, policy, and procedure changes and informs staff about relevant issues as directed.

Refer inquiries requiring policy interpretation to administrators * Uses a computer to prepare and process information (e.g., input, compile, tabulate, post, store, retrieve, scan, modify, print, etc.) * Verifies the accuracy of database information as directed * Composes and types routine correspondence, memos, notes, forms, etc.

* Collects, compiles, edits and types statistical data and reports as directed * Uses photocopying, duplicating equipment, and computer printers to produce documents, and fix minor equipment malfunctions and contact appropriate staff to schedule repairs as needed * Maintains office transaction records (e.g.

receipts, expenditures, etc.) * Processes mail and faxes (i.e., incoming, outgoing, and interoffice) * Types, duplicates, assembles and processes routine and special mailings * Helps gather information and type grant/foundation proposals as directed * Assists with committee assignments and/or special projects as directed * Prepares purchase orders as directed, and maintains procurement information (e.g., transmittal letters, contracts, confirmations, warrants, price agreements, etc.). * Monitors and reorders office supplies to maintain reliable service levels * Maintains forms related to administrative guidelines/procedures and program functions * Keeps files and supplies properly stored to maintain an orderly office * Periodically discards archived records as directed, following the records retention and disposal schedule adopted by the board * Takes precautions to ensure staff/student safety, watching for behavior that may indicate a problem and working with staff to eliminate unacceptable behavior * Reports evidence of suspected child abuse and neglect as required by law * Keeps current with advances in office technology, and update office procedures as needed * Cross-trains with other support staff as directed and offer assistance when needed.

* Participates in staff meetings and professional growth opportunities as directed * Accepts personal responsibility for decisions and conduct * Maintains positive rapport with agency staff and serves as a positive role model for others * Maintains calendarfor use of the Superintendent's Conference Room and the Governing Board Room * Performs other specific job-related duties as directed by Superintendentor his/herdesignee.

"Job performance is evaluated according to the policy provisions adopted by the Governing Board of the Educational Service Center of Central Ohio." Conduct: Each staff member shall remain free of any alcohol or non-prescribed controlled substance and abuse of any prescribed controlled substance in the workplace throughout his/her employment with the ESC.

Terms of Employment: Each staff member shall serve as a role model for students in how to conduct themselves as citizens and as responsible, intelligent human beings.

Each staff member has a legal responsibility to help instill in students the belief in and practice of ethical principles and democratic values.

Application Procedures: Apply online at Search Careers Job ID 20679