Bilingual Collections Specialist (English/French)

Job Description

Job Summary/Company:

Responsibilities:

Manage a large B2B collections portfolio

Resolve complex client billing issues

Analyze accounts & recommend collection strategies

Generate comprehensive reports for management

Provide timely follow up on payment arrangements and requests while maintaining a high level of customer service

Qualifications/Background Profile:

Bilingual fluency (French & English)

Proven B2B collections experience

Strong financial analysis & organizational skills

Intermediate proficiency in MS Excel (VLOOKUP, Pivot Table, etc.)

Excellent communication & service orientation

College degree in a relevant field PREFERRED

Dynamics 365 experience PREFERRED

This job is Hybrid Remote.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.