Senior Project Program Manager

Executive Summary

Senior Manager with experience in large-scale business mergers, initiatives and organizational leadership. Expertise in team building and processes, project, and program management, change management with proven reliable external/internal client focus. GE trained in Six-sigma practices. Recognized and rewarded as a leader for building and maintaining high performance teams achieving results on time and within budget. Strong and diverse technical acumen facilitates the right innovative solution for the right business opportunity. Proven ability to implement business strategies to positively impact and improve operational efficiency.

Areas of Expertise

Project / Program Management

Contract Management and Execution

Scope, Quality and Financial Control

Stakeholder Management, Communications, Presentations

Identify and maintain KPI metrics

Communication / Collaboration

Large infrastructure, ERP projects / budgets

RFP/RFQ creation, management, review

Clarity (CA PPM)/HP Quality Center

Audit Control

SDLC / Application Life Cycle Management

Client Relation Management

IT Governance (Consolidation, standardization, documentation)

Waterfall /Agile / Scrum

Cloud M365

Professional Experience

TEK Systems (Contract) Senior Project / Program Manager Columbus, Ohio (Mar 2022 - Present)

First Citizens Bank: Multiple Projects from initiation to delivery. Upgrades: Branch Capture (NCR Passport), FIS to OKTA MFA, Image Archive (VSoft), Chargeback Manager plus (FIS), VMWare and Major Netezza full system upgrade, Control M Consolidation. CAB prepare and review.

Robert Half (Contract) Senior Project / Program Manager Columbus, Ohio (Nov 2021 - Feb 2022)

AVEVA: Short term project to deliver the design phase of a contract lifecycle management system for all sales contracts.

Stakeholder management, reviews and workshops to deliver requirement document, product recommendation, technical design, and implementation plan for solution.

Top Consulting Inc. (Contract) Senior Project / Program Manager Columbus, Ohio (Mar 2021 - Oct 2021)

OhioHealth: SD-Wan upgrade for hundreds of small satellite sites, managing a back to work logistic setup project with c-suite executive stakeholders and drivers, a building decommission, people move and clean out, two construction projects with demolition and reconstruction in a bubble (infectious control certified), a project to secure and upgrade the vacuum tubes at Dublin Hospital also with infectious control certification and three projects with Care Connect training to run all training on a virtual farm.

Apex (Contract) Senior Project / Program Manager Columbus, Ohio (Aug 2020 - Mar 2021)

Huntington: Delivered Pricing Automation Rate Engine while also working on ISO Web User Interface to meet new federal SWIFT compliance and BOL to CIS major integration project for commercial banking and Infrastructure Projects ensuring Cyber Security and Risk Management compliance.

Top Consulting Inc. (Contract) Senior Project / Program Manager Columbus, Ohio (Jan 2020 - Aug 2020)

OhioHealth: Drove, delivered, and financially managed multiple teams 20-25 FTE/FTC to bring up O365 across the enterprise starting with email in the corporate HQ then Hospitals (25k F3/15k E3). Started planning for Kiosk associates and their O365 applications. (MS Cloud based: F3/E3 Exchange, Office Pro Plus, SharePoint, One Drive, Teams, Yammer, Stream)

Beacon Hill (Contract) Senior Project / Program Manager Columbus, Ohio (Nov 2018 - Dec 2019)

Express: Security and Compliance – Manage SOX and Process improvements

Ascena: Drove, delivered, and financially managed 8 FTEs & 4 Remote Contract (RC) to assess O365 and Pilot Roll out (MS Cloud based: Exchange, Office, SharePoint and One Drive)

Drove, delivered, and financially managed 10 FTEs to move Data Center 1 (400 virtual, IBMi w/ 100 physical servers) to Data center 2 Including an upgrade to Windows / Unix server storage

Drove, delivered, and financially managed 6 (FTEs and RC) the IBMi Upgrade P8 to P9 in Etna and set up High Availability and Disaster Recovery in Indianapolis.

Daily Stand up, weekly executive update, monthly CIO financial review

Professional Experience (continued)

TEK Systems (Contract) Senior Project / Program Manager Columbus, Ohio (Aug 2017 - Nov 2018)

Nationwide Insurance: Implement new Identity Access Management software.

Ensure all applications in use were WIN10 compliant.

Vendor managed (Cognizant) for an Endpoint Security Health Check

Middleware software compliance upgrade and consolidation across enterprise (800+) servers

Manage 20 projects 30+ FTE/FTC personnel to deliver $6 million in hard cost reduction by reducing and consolidating system and application software. Centralize and Standardize Middleware products across company to improve security and reduce exposure.

American Health Packaging Application Delivery Manager Columbus, Ohio (May 2016 - Jul 2017)

Manage 6 direct reports FTE/FTC personnel (local/remote) to deliver application development projects, provide 24/7/365 IBMi production support. Responsible for personnel review, budget and annual increase allocations. Present weekly executive steering committee overview and updates. Implemented and improved policies and procedures to best practice concerning FDA Serialization, SOX audit controls and Change Management Environment and processes.

PNC Bank Sr. Project Manager III Columbus, Ohio (Jan 2012 - May 2016)

Managed 12-20 matrixed FTE/FTC personnel (local/remote) to deliver infrastructure and application development projects in an Agile environment, Infrastructure included upgrades to hardware/OS software/server configurations,

(IIS/WebSphere/Linux/Windows/Oracle/Mainframe), including new DR environments.

Full project life cycle responsibility for multiple application software expansions, conversions, and new builds

Presented executive overview updates at bi-weekly intervals. CAB presentations, prepare, review, establish play books for go live and set up command centers.

JPMorgan Chase Project Manager/ Release Manager Columbus, Ohio (Aug 2005 - Dec 2011)

Quarterly Release Management control for home lending, CAB, stage gates and execution.

Coordinate, organize and publish Home Lending applications project plans for Enterprise Retail deployment events

During ER Events: monitor, provide / manage stakeholder communication and direct ER-HL critical path tasks.

SDLC responsibility to eliminate over $1M/month in operational & maintenance costs

Directed 3 distinct project teams were used to retire and decommission three IBM mainframe systems

Coordinated 17 matrixed resources across multiple Lines of Business (LOB) to ensure successful system shutdown

Managed, designed and directed (as PM / SME) the SEC required Oracle Databases within the corporate data warehouse to hold loan detail for life of loan + 7 (37 / 47 years) Used Informatica as the ETL tool for digital archival

Successfully delivered (SDLC) the initial step of the largest conversion (in dollars and volume) MSP had ever attempted, on time and without incident. Three distinct project teams (27 matrixed resources) across multiple IT and LOB departments to ensure successful last production run and data transfer for conversion.

Successful delivery of the critical path tasks (final LSAMS1 production run and transfer of data to future system) for conversion. Managed 15+ matrixed resources across multiple IT and LOB departments

IBMi Technical Manager

Directed and managed 7 Full Time Contractors (FTC) to support emergency break/fix, new development and BOW. (Security Liaison / Audit Compliance Reporting, Performance reporting, BOW)

Cardinal Health Catalog Manager Columbus, Ohio (Aug 2000 - Aug 2005)

Full project life cycle responsibilities to deliver a re-host of the Catalog Manager Application

Delivered to the off shore production support team on time without incident

Application Engineer – Production support / External Customer - Business liaison / new development

Senior Systems Analyst

Provided design, execution and monitor & control support for several project teams including

Production Support / Distribution - Warehouse new development / DOD projects

Emergency Support - provided reroute and distribution support to NYC during 9/11 crisis.

Professional Experience (continued)

MAC Tools Manager Infrastructure/Tech Support Columbus, Ohio (Sep 1998 - Aug 2000)

Full project life cycle responsibility for IT Operations, Telecommunications and Production Support

These teams (28 employees / contractors) help me to receive recognition three times for improving quality, reducing response times and improving service support levels (SSL)

We also improved client communication, implemented MBF service measurements and six sigma practices

Rebuilt the technical support organization, established aggressive but realistic SLAs with clients and implemented design, coding standards with code reviews. Identified ways to save $1.2M or 50% of the current budget by identifying operational cost savings and initiated and implemented new departmental budget controls.

Negotiated contracts, vendor relations, Interviewed: hired, fired FTE and FTC, Project Manager Y2K Technical Conversion team, WinNT Server Security/Support (Driver Communications), 2.4M Departmental Budget (Establish & Manage), Steering Committee liaison, Manager Production Support, Operations Manager

Y2K Task force

Chosen to review and advise Y2K direction on multiple systems (HP3000, DEC VAX, AS/400(iSeries))

Identify potential risks / opportunities and technical solutions

Education

Degrees

Keller Graduate School of Management Columbus, Ohio Masters Project Management with distinction

DeVry University Columbus, Ohio Bachelor Technical Management summa cum laude

Trine University Angola, Indiana Associates Arts and Science Computer Science

Certification

Project Management Institute Newtown Square, PA PMP Certified [1362628] Exp. October 2025

Executive Overview

Industry, Environments / Applications

ERP OhioHealth/Ascena: O365 Rollouts, MAC Tools: Home Grown to SAP, Victoria Secret Stores: upgrade to Lawson & Island Pacific, Tecumseh Products/Cars and Concepts: upgrade to BPICS.

Banking Infrastructure, DR/HA LSAMS, FISERV, FORTRACS, RE, MSP, Mortgage, Reconciliation, BI and SEC Data Warehouse

Distribution: Infrastructure, DISTRAK, Island Pacific, EDI, BI and Data Warehouse, O365 Migration / Planning

Health Care: DR/HA, ERP Support, EDI, Patient Tracking, Pastoral Care, BI and FDA Data Warehouse, O365 Migration / Planning

Retail: DR/HA, Operations, Price Catalogs, Trade Show Sales Order Entry, Island Pacific (Financials, Inventory and Shop Control), Sales Audit, EDI, Security/Loss prevention, POS, Payroll, AP, Executive Financial Reporting, Forecasting, Merchandising, Warehouse and Distribution, BI and Data Warehouse for financial analytics, O365 Migration / Planning

Manufacturing: Infrastructure, DR/HA, Operations, ERP (BPCS, MAPICS, LAWSON, SAP, JD Edwards, Software 2000), AP, AR, Legal/Compliance, Payroll (Exempt, Hourly & Union), Benefits, Union Piece Work/Time Tracking, Custom Job Accounting & Pricing, WIP, BI and FDA Serialization Data Warehouse

Technical Experience

System Experience

DR/HA DB Replication, Mimix, Journaling

Data Warehousing (management, design)

ETL - INFORMATICA

Disaster Recovery

Performance tuning, Capacity planning

Upgrades (system PTF and application releases)

Security (system and physical), SEC, FDA, Sarbanes Oxley (SOX) Compliance, HIPPA Compliance, Active Directory, IAM

Data Center/facility Diagramming, layout, wiring

Languages

RPG (I II III IV 400 ILE Free)

CL, CL/LE

OCL, JCL, DCL

COBOL (COBOL SQL)

SQL, SQL 2000

BASIC, VB 6.0

ASSEMBLER

Java, Pascal, C++

Hardware

Midrange/Mainframe

IBMi, IBM iSeries, AS/400, ES

Digital VAX, PDP11/70

Honeywell 2050, Bull (80)

Burroughs 1850

WANG VS60

Databases

DB2

SQL

Microsoft SQL

Oracle

Communications

TCP/IP

FTP

SNADS

SNA

RJE

Connect Direct (NDM)

MQ

Operating Systems

OS/400

VMS

2000, XP

UNIX

CICS, MV

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